
1 - 10 employees
Founded 2023
🤝 B2B
☁️ SaaS
🤖 Artificial Intelligence
B2B • SaaS • Artificial Intelligence
Offshore Launch is a company that provides AI-powered virtual assistant services to help businesses offload administrative tasks and streamline their operations. By leveraging global talent, Offshore Launch offers significant cost savings, operational efficiencies, and fosters a productive work environment where local teams can focus on high-impact work. Their unique approach includes embedding experienced career professionals into client teams, coupled with ongoing training and AI tools to enhance performance.
🔥 1 minute ago
Where this job comes from
Posted on Offshore Launch's careers page, not through a job board
First seen by Remote Rocketship 1 minute ago

1 - 10 employees
Founded 2023
🤝 B2B
☁️ SaaS
🤖 Artificial Intelligence
B2B • SaaS • Artificial Intelligence
Offshore Launch is a company that provides AI-powered virtual assistant services to help businesses offload administrative tasks and streamline their operations. By leveraging global talent, Offshore Launch offers significant cost savings, operational efficiencies, and fosters a productive work environment where local teams can focus on high-impact work. Their unique approach includes embedding experienced career professionals into client teams, coupled with ongoing training and AI tools to enhance performance.
• Manage 15–20+ general maintenance work orders a day • Review contractor reports, photos, and videos to verify diagnoses and catch issues early • Scope jobs accurately, catching misdiagnoses, inflated bids, wrong quantities, and missing materials • Give field contractors clear, confident direction and push back when needed • Answer contractor calls promptly and keep the work order queue current • Own communication across each job, from the field to internal operations through wrap-up • Act as the final quality gatekeeper before approval and billing • Track job progress and completion in the client’s custom internal platform • Cross-train on HVAC and plumbing work orders and help cover those queues as needed
• 3–5+ years of hands-on HVAC or plumbing experience (residential preferred) • Strong mechanical diagnostic and troubleshooting ability • Experience reading system tags, data plates, and job-site photos to assess work • Fencing, roofing, or drywall exposure is a plus but not required (training provided) • Exceptional verbal communication with US-based contractors • Highly responsive and organized, and comfortable managing dozens of open work orders at once • Fast learner on new software • Willingness to trade fieldwork for full-time remote work • Fluent English, verbal and written
• 13th month pay • Performance-based bonuses • Comprehensive HMO policy, including dependents. • Annual continuing education budget to support professional development • PTO • Professional development • Membership in the Offshore Launch Slack workspace • Bi-weekly All Team meetings • Monthly reviews
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