Maintenance Quality Control Specialist – HVAC/Plumbing Background

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $1.4k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on Offshore Launch's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of Offshore Launch

Offshore Launch

1 - 10 employees

Founded 2023

🤝 B2B

☁️ SaaS

🤖 Artificial Intelligence

B2B • SaaS • Artificial Intelligence

Offshore Launch is a company that provides AI-powered virtual assistant services to help businesses offload administrative tasks and streamline their operations. By leveraging global talent, Offshore Launch offers significant cost savings, operational efficiencies, and fosters a productive work environment where local teams can focus on high-impact work. Their unique approach includes embedding experienced career professionals into client teams, coupled with ongoing training and AI tools to enhance performance.

📋 Description

• Manage 15–20+ general maintenance work orders a day • Review contractor reports, photos, and videos to verify diagnoses and catch issues early • Scope jobs accurately, catching misdiagnoses, inflated bids, wrong quantities, and missing materials • Give field contractors clear, confident direction and push back when needed • Answer contractor calls promptly and keep the work order queue current • Own communication across each job, from the field to internal operations through wrap-up • Act as the final quality gatekeeper before approval and billing • Track job progress and completion in the client’s custom internal platform • Cross-train on HVAC and plumbing work orders and help cover those queues as needed

🎯 Requirements

• 3–5+ years of hands-on HVAC or plumbing experience (residential preferred) • Strong mechanical diagnostic and troubleshooting ability • Experience reading system tags, data plates, and job-site photos to assess work • Fencing, roofing, or drywall exposure is a plus but not required (training provided) • Exceptional verbal communication with US-based contractors • Highly responsive and organized, and comfortable managing dozens of open work orders at once • Fast learner on new software • Willingness to trade fieldwork for full-time remote work • Fluent English, verbal and written

🏖️ Benefits

• 13th month pay • Performance-based bonuses • Comprehensive HMO policy, including dependents. • Annual continuing education budget to support professional development • PTO • Professional development • Membership in the Offshore Launch Slack workspace • Bi-weekly All Team meetings • Monthly reviews

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