
11 - 50 employees
💼 Consulting
🏢 Enterprise
☁️ SaaS
Consulting • Enterprise • SaaS
OGC Global is a company focused on enhancing customer experience management through rigorous and vision-led methods. They specialize in maturing Voice of the Customer (VoC) programs, using partnerships with Medallia and Qualtrics to improve customer experience platforms. Their services include market research, where they design surveys and analyze data to support businesses in understanding their markets better. The company also has expertise in business intelligence and data science, employing advanced modeling techniques to draw actionable insights for decision-making. OGC Global works with Fortune 100 companies in various sectors, including financial services and telecommunications, providing solutions that streamline processes and enable informed business strategies.
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11 - 50 employees
💼 Consulting
🏢 Enterprise
☁️ SaaS
Consulting • Enterprise • SaaS
OGC Global is a company focused on enhancing customer experience management through rigorous and vision-led methods. They specialize in maturing Voice of the Customer (VoC) programs, using partnerships with Medallia and Qualtrics to improve customer experience platforms. Their services include market research, where they design surveys and analyze data to support businesses in understanding their markets better. The company also has expertise in business intelligence and data science, employing advanced modeling techniques to draw actionable insights for decision-making. OGC Global works with Fortune 100 companies in various sectors, including financial services and telecommunications, providing solutions that streamline processes and enable informed business strategies.
• Serve as the primary liaison between business stakeholders, insights teams, and analytics developers • Translate executive requests into clear business requirements, data specifications, and analytical approaches • Review dashboards, calculations, and reporting logic before release • Ensure correct business logic, methodologies, metrics, and data sources, including syndicated datasets such as Nielsen, are used • Identify and resolve reporting inaccuracies • Participate in business and executive reporting discussions • Document business metrics, calculation methodologies, and data source guidance • Coach and mentor analytics developers on business metrics, commercial context, and reporting expectations • Collaborate with cross-functional teams to improve reporting processes and communication • Develop scalable documentation and best practices to enhance analytics team capability
• Bachelor's degree in Business, Economics, Statistics, Data Analytics, Marketing, or a related field • 4+ years of experience in Business Analytics, Commercial Analytics, Consumer Insights, Market Research, Strategy, or a related analytical role • Experience within Consumer Packaged Goods (CPG), Retail, or a similar commercial environment is strongly preferred • Experience working with syndicated data sources, particularly Nielsen • Ability to determine the most appropriate data source for different business questions • Strong understanding of retail and commercial performance metrics, including velocity, points of distribution, market share, merchandising, pricing, and related KPIs • Excellent analytical and problem-solving skills • Ability to validate data, calculations, business logic, and reporting accuracy • Strong communication and interpersonal skills • Ability to translate business requirements into clear guidance for technical and analytics teams • Experience collaborating with analytics, BI, engineering, or dashboard development teams in a cross-functional environment • Highly organized with exceptional attention to detail and ability to manage multiple priorities • Experience with business intelligence platforms such as Power BI, Tableau, or similar reporting tools is advantageous • Technical coding or dashboard development experience is not required; ability to engage credibly with technical teams is essential
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