Research Operations Project Manager

🔥 0 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $60k - $80k / year

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

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OGC Global

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤝 B2B

🏢 Enterprise

☁️ SaaS

B2B • Enterprise • SaaS

OGC Global is a company focused on enhancing customer experience management through rigorous and vision-led methods. They specialize in maturing Voice of the Customer (VoC) programs, using partnerships with Medallia and Qualtrics to improve customer experience platforms. Their services include market research, where they design surveys and analyze data to support businesses in understanding their markets better. The company also has expertise in business intelligence and data science, employing advanced modeling techniques to draw actionable insights for decision-making. OGC Global works with Fortune 100 companies in various sectors, including financial services and telecommunications, providing solutions that streamline processes and enable informed business strategies.

📋 Description

• Lead the end-to-end lifecycle of research vendors, including onboarding, contracting, renewals, offboarding, and ongoing relationship management. • Serve as the primary liaison between internal stakeholders and external research vendors, coordinating across Legal, Privacy, Procurement, Cybersecurity, Finance, and other partner groups. • Monitor vendor performance through scorecards, KPIs, service-level metrics, and compliance tracking. • Manage vendor budgets, forecasts, purchase orders, invoices, accruals, and financial tracking processes across research initiatives and vendor engagements. • Partner with Vendor Management teams to ensure vendors meet corporate security, privacy, legal, and compliance requirements.

🎯 Requirements

• 3+ years relevant experience in operations, vendor management, procurement operations, research operations, compliance, project management, or financial operations • Experience supporting vendor onboarding, contract administration, supplier management, compliance reviews, governance activities, and audit readiness processes • Experience supporting budget management, including financial tracking, forecasting, invoice reconciliation, spend management, and operational reporting • Strong analytical, problem-solving, organizational, and project management skills • Strong proficiency with Microsoft Office Suite, including Excel and PowerPoint. • Experience utilizing Smartsheet, Monday.com, or similar workflow and operational management platforms to support vendor management, budget tracking, compliance oversight, reporting, and process execution.

🏖️ Benefits

• Flexible work arrangements • Professional development opportunities