Senior System Analyst – Beaker

🔥 0 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟠 Senior

🧐 Analyst

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OhioHealth

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1891

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

OhioHealth is a not-for-profit healthcare system headquartered in Columbus, Ohio, dedicated to providing exceptional patient care and a wide range of medical services. With facilities spread across multiple locations, OhioHealth offers comprehensive healthcare services including cancer care, maternity, midlife clinics for women, virtual health appointments, and specialized care for transgender and LGBTQ patients. They also focus on patient education with health and wellness classes, support groups, and health quizzes. OhioHealth is committed to improving community health through various community relations and health initiatives. They provide resources such as price transparency, financial assistance, and patient rights information to enhance the healthcare experience for all patients.

📋 Description

• Design, build, test, train, deploy, and support Epic applications • Optimize clinical and operational workflows • Partner with operational leaders and end users to translate business requirements into Epic configuration, integrations, and reporting • Support safe patient care, revenue cycle operations, regulatory compliance, and application SLAs • Enforce application vision and safeguard application integrity and security • Lead application management and training process improvements • Gather and refine requirements, map workflows, and conduct gap analyses • Create specifications, decision logs, design documents, configuration documentation, and process documentation • Manage smaller system implementation and upgrade projects • Lead project teams using waterfall or agile methodologies • Mentor junior analysts and provide best-practice guidance • Configure Epic records, master files, profiles, rules, security classes, and workflows • Develop and execute unit, integrated, and UAT test plans; resolve defects and document evidence • Validate interfaces, printing, reporting, downstream workflows, and upgrade regression coverage • Coordinate release management, environment moves, and downtime procedures • Provide go-live and post-live hypercare, rounding, office hours, tip sheets, and at-the-elbow support • Manage service requests and incidents through triage and root-cause analysis while meeting SLAs • Provide advanced support for Epic, Workday, Kronos, and other applications • Collaborate with IT, clinical, interface, and analytics teams on integrations, data extracts, registries, and reporting • Support regulatory readiness, audits, privacy/security controls, and ITIL-aligned processes • Design and implement customized training programs • Govern and maintain the CareConnect curriculum and training environments • Communicate system releases and upgrades • Manage, prioritize, assign, and resolve end-user training requests and incidents • Document incidents and resolutions and implement preventative improvements

🎯 Requirements

• Bachelor's degree in computer science, Information Technology, Healthcare Administration, or a related field • 5–7 years of experience in system analysis and support within a healthcare environment • In lieu of a degree, 10+ years of experience in system analysis and support within a healthcare environment • Experience with Epic applications and healthcare workflows • Strong requirements gathering, workflow design, and testing skills • Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies • Ability to communicate with clinical and operational stakeholders and managed service providers • Ability to produce clear documentation • Proven experience managing complex projects and leading cross-functional teams • For Application Training: Epic Training Environment Build certification and 3+ years of experience; two Epic Application Principal Trainer certifications • For Application Build: current Epic certification or proficiency in relevant modules • For Application Build: 3+ years of Epic build and configuration experience • Preferred: leadership or supervisory experience • Preferred: system integration, HL7, FHIR, and interface testing experience • Preferred: SQL/Clarity, Caboodle, SlicerDicer, Radar, or Reporting Workbench exposure • Preferred: patient access, billing, coding, finance, or clinical operations experience • ITIL Foundation certification desired but not required • Certifications in one or more Epic applications desired • Experience in a large healthcare system or hospital setting desired • Knowledge of healthcare regulations and compliance standards desired • Familiarity with AWS or Azure desired • Experience with business intelligence and analytics tools desired • Advanced degree in a related field is a plus • Must work from Ohio

🏖️ Benefits

• Work-from-home arrangement for Ohio-based employees • Day shift • 40 scheduled hours per week • Training and development opportunities • Supportive, professional work environment • Tools and resources to accomplish the mission • Great Place to Work Certified™ organization