Temporary Patient Access Resource Specialist

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Oregon Health & Science University Foundation

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤲 Charity

⚕️ Healthcare Insurance

📚 Education

Charity • Healthcare Insurance • Education

Oregon Health & Science University Foundation is a charitable organization dedicated to supporting healthcare innovation and education. The foundation funds vital programs across Oregon Health & Science University, advancing groundbreaking research in areas such as cancer, children's health, brain health, and reproductive health. Through donations and community support, OHSU Foundation aims to create a healthier future by facilitating access to cutting-edge medical care and fostering the next generation of healthcare professionals.

📋 Description

• Deliver exceptional customer service to patients and internal customers • Schedule and manage patient access to clinical services in the Connected Care Center • Process incoming calls and handle various inquiries related to scheduling • Verify and update patient demographics, including address, contact numbers, and primary care physician (PCP) • Prepare for patient visits by reviewing established items and documenting their completion • Collaborate with providers to maintain clinic templates in Epic • Engage in relevant educational activities to enhance knowledge

🎯 Requirements

• One year of experience in a medical office setting, including high-volume direct patient contact • Thorough knowledge of PAS policies and procedures • Excellent verbal and written communications skills • Strong customer service orientation • Basic computer skills including word processing • Windows applications and on-line scheduling • Must have advanced PAS user skills and extensive knowledge of integrated care at OHSU

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options