Director of Business Process Excellence

Job not on LinkedIn

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $155k - $205k / year

⏰ Full Time

🔴 Lead

⚙️ Business Operations

👻 Ghost score 0%

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Omnidian

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

Omnidian is a leader in providing comprehensive solar solutions for commercial and residential developers, owners, and investors nationwide. The company offers proactive monitoring and intelligent diagnostics, as well as guarantees for system performance with a robust service network. They specialize in investment protection and expert support, ensuring maximized system uptime and return on investment (ROI) for their clients. Omnidian serves over 200 of the nation’s leading commercial solar owners and operators, offering their award-winning proprietary technology to streamline solar needs.

📋 Description

• Establish enterprise process architecture, standards, and governance • Lead prioritized end-to-end workflow design and optimization across business functions and core systems • Lead current-state process discovery and identify handoff friction, cycle-time lag, rework drivers, and capacity constraints • Architect and deploy Target Operating Models, streamlined workflows, and business requirement specifications • Partner with Product Leadership to align operational process designs with product profitability and client service commitments • Re-architect operational value streams including diagnostic triage, technician dispatch, schedule density, and back-office handoffs • Trace workflows upstream into Go-To-Market, Lead-to-Quote, contracting, pricing, and sales-to-onboarding processes • Lead process baselining and workflow integration for global platform migrations, system integrations, and regional expansions • Coordinate process talent embedded across functional departments • Establish process mapping standards, workflow notation, and documentation templates • Coach teams on process engineering and continuous improvement methodologies • Provide technical architecture, data, and process design recommendations • Evaluate cross-functional handoffs and challenge localized sub-optimization • Present bottleneck metrics and trade-off recommendations to executive leadership • Define business architecture and technical system requirements for enterprise software • Translate target-state process designs into platform configuration specifications

🎯 Requirements

• Minimum 8–10+ years of progressive experience in enterprise process engineering, value stream mapping, operational excellence, or management consulting • Proven track record of re-architecting complex cross-functional operations • Certified Lean Six Sigma Black Belt, Master Black Belt, or equivalent formal continuous improvement credential required • Deep experience integrating business operational workflows into major enterprise software platforms, such as CRM and Field Service Management tools • Experience in clean energy, renewable technology, technical field service, logistics, or complex operational environments strongly preferred • Ability to strategically lead and directly execute detailed process work • Executive presence to constructively challenge senior leaders and align matrixed teams • Bachelor’s degree in Engineering, Operations Management, Systems Engineering, or a technical/quantitative field required • Advanced degree or MBA preferred • Must be able to work in the United States; sponsorship is unavailable now or in the future

🏖️ Benefits

• 100% coverage of employees’ monthly health insurance premiums and 50% coverage for dependents • Family medical, dental, vision, and disability benefits • 401(k) administration and $1,000 match per year • Thoughtful paid time off • 12 weeks of paid parental leave for all FTE employees after 1 year • Four-week paid sabbatical leave after four years • Bonuses • Long-term stock options for every employee • Up to $500 annual learning reimbursement for courses, certifications, or conferences • Remote work opportunity • Local gatherings one or more times per year • Mentoring and investment in employees • Affinity groups and wellness-focused Slack channels