Adoption Product Manager

🕒 May 29

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Omnissa

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤖 Artificial Intelligence

🏢 Enterprise

Artificial Intelligence • Enterprise • Healthcare

Omnissa is a tech company that offers an AI-driven digital work platform designed to enhance employee experiences and streamline IT operations. Their solutions include unified endpoint management, virtual desktops and applications, and security compliance, aiming to empower a productive workforce across various industries such as healthcare, financial services, and retail. Omnissa's innovative approach provides secure, cloud-native solutions that adapt to the evolving needs of businesses and their employees.

📋 Description

• Product Incubation & Beta Management: Orchestrate the formal lifecycle of incubating new products from inception through beta, managing complex internal/external test groups to collect actionable feedback and deliver hundreds of pre-release bug fixes before General Availability (GA). • Product Partnership: Partner directly with Product Owners during early-stage ideation, translating real-world deployment constraints, client health challenges, and security baseline demands into core product requirements. • Scalable Field Enablement: Author comprehensive deployment guidance, standard operating procedures, training workflows, and documentation to enable external support structures (PS, CS, and Account Teams) to successfully manage downstream customer deployments. • Lighthouse Program Execution: Manage relationships with high-value Premier enterprise customers, tracking deployment telemetry and diagnosing high-impact operational blockers. • Technical Root Cause Analysis: Perform deep-dive root cause analysis (RCA) on enterprise-wide adoption blockers—such as software packaging issues, enrollment failures, and third-party security tool conflicts—to build permanent remediations into the product roadmap. • Agile Program Leadership: Apply Scrum/Agile methodologies to traditionally rigid infrastructure processes, running team ceremonies to enhance delivery predictability and cross-functional accountability across product, engineering, and security programs.

🎯 Requirements

• Enterprise Endpoint Management Expertise: Strong hands-on engineering or architectural background utilizing Omnissa Workspace ONE UEM and/or Microsoft Intune. • Scale & Lifecycle Architecture: Proven experience managing or supporting large-scale enterprise endpoint fleets (e.g., environments with 10K+ to 30K+ physical endpoints, multi-platform systems, or complex VDI/DaaS integrations). • Modern Policy & Profile Design: Direct experience designing and deploying modern device management configurations, including Configuration Service Providers (CSPs), custom SyncML profiles, ADMx-backed policies, and cloud-based device provisioning (e.g., Autopilot, zero-touch deployment). • Data-Driven Troubleshooting: Demonstrated capability to diagnose complex ecosystem health issues, software update workflows, and infrastructure dependencies. • Legacy Co-Management Expertise: Extensive background with Microsoft Endpoint Configuration Manager / System Center Configuration Manager (MECM/SCCM), specifically managing task sequences, application supersedence, and modern co-management attachment strategies. • Apple Ecosystem Management at Scale: Strong capability administering macOS/iOS fleets via Jamf Pro, with deep knowledge of Apple Business Manager, Jamf Connect, and custom scripting/packaging tools. Jamf certifications (200, 300, or equivalent) are highly valued. • Identity & Security Architecture Integration: Familiarity aligning endpoint management with robust security frameworks (e.g., NIST CSF) and enterprise identity/access control providers (Azure AD/Entra ID, Okta, Duo, or ADFS).

🏖️ Benefits

• employee ownership • health insurance • 401k with matching contributions • disability insurance • paid-time off • growth opportunities • corporate bonus program