Leadership Services Program Manager

🕒 2 days ago

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YPO

WebsiteLinkedInAll Job Openings

201 - 500 employees

🤝 B2B

☁️ SaaS

B2B • SaaS • Marketing

YPO is a company that provides dynamic URL shortening, QR code generation, analytics, and comprehensive link management solutions for businesses. The company's products include branded links, mobile links, and UTM campaigns, offering integrations and APIs to enhance customer engagement across various industries such as retail, consumer goods, media, tech, and professional services. With a focus on data-driven solutions, YPO aims to streamline operations and improve user experience for its diverse clientele worldwide.

📋 Description

• The purpose of this position is to partner with the Committee/Council Leads and Committee Chairs to support committee strategy planning and yearly activities, including delivery of information, content, and follow-up of their meetings/activities, work groups or special projects as required. • Responsible for the implementation of planning process for the efficient execution of the yearly committee cycle. • The program manager partners with the leadership community, coordinating logistics, governance, and operational alignment while promoting collaboration in support of the Board and Organization’s priorities. • This will involve timely, professional, and high-touch communications with board members, member champions, internal, and external stakeholders/resources. • Manages all components of virtual and in-person committee and council meetings, including but not limited to scheduling, drafting content for agendas, facilitating, documenting key actions and decisions, and follow-up. • Partners with the Committee/Council Leads and Committee Chairs to support committee strategy planning and yearly activities, including work groups or special projects as needed. • Cultivates relationships with diverse YPO members, management associates, and external resources to optimize idea sharing and best practices. • Facilitates the global and role-specific onboarding process for committee/council members, including training on YPO processes and systems to support their champion experience. • Ensures flawless execution of committee activities on site at the in-person bi-annual leadership meetings, including formal meetings, dinners, and additional experiences. • Manages the compilation, preparation, standardization, and distribution of meeting agendas, pre-reading materials and meeting summaries. • Delivers consistent, accurate and up-to-date committee documents, including directories, calendars, reference materials, data, templates, archives, et al. • Oversees, and updates committee/council communication channels such as applicable Board applications, Connect, WhatsApp, Signal, MS Outlook, etc. • Manages timely communication of announcements, discussions, and materials to member champions. • Supports elections processes and executes nominating committee meetings for Board committees, Councils, and Network executive committees. • Maintains and coordinates budgets and travel subsidies with the Finance team. • Reviews and updates committee/council information on internal and external platforms as needed and at year-end ensuring committees are up to date and members are identified properly. • Fosters compliance and perpetuates alignment to all facets of YPO’s published Policies & Procedures, Code of Conduct, Core Principles, overall values, and applicable by-laws. • Ensures professional quality standards by developing and improving processes to support the fulfillment of goals and strategic implementation. • Recommends, develops, and socializes governance protocols for other management portfolios. • Identifies trends, collaborations, and other opportunities related to governance. • Serves as the general point of contact for champion inquiries from members and management team.

🎯 Requirements

• Minimum 5 years’ experience in professional services and/or event planning environments with multiple senior-level stakeholder groups globally. • Proven customer service experience in a high-touch environment where responsible for identifying and implementing alternative solutions and resolving issues in a timely manner. • Experience handling challenging situations with grace and tact, navigating, and simplifying with a positive attitude. • Proven experience in supporting, stewarding, and executing multiple stakeholder goals and deliverables successfully. • Membership or association experience preferred, with an understanding of governance structures, committees and consensus management. • Proven administrative skills. • Prefer corporate executive level of administrative experience. • Experience working in a virtual work environment preferred. • Relevant bachelors university degree or equivalent experience required. • Proficient in Microsoft Office Suite and database management systems, preferably CRM. • PMP or CMP certifications preferred. • Proficient with virtual video conferencing platforms such as Zoom. • Must be fluent in English, written and verbal. Partial fluency or knowledge in other languages preferred.

🏖️ Benefits

• EOE • YPO is an Equal Opportunity Employer. • YPO takes pride in supporting a diverse workforce and demonstrates this through its policies and practices.