Leadership Services Program Manager

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YPO

WebsiteLinkedInAll Job Openings

201 - 500 employees

🤝 B2B

☁️ SaaS

B2B • SaaS • Marketing

YPO is a company that provides dynamic URL shortening, QR code generation, analytics, and comprehensive link management solutions for businesses. The company's products include branded links, mobile links, and UTM campaigns, offering integrations and APIs to enhance customer engagement across various industries such as retail, consumer goods, media, tech, and professional services. With a focus on data-driven solutions, YPO aims to streamline operations and improve user experience for its diverse clientele worldwide.

📋 Description

• The purpose of this position is to partner with the Committee/Council Leads and Committee Chairs to support committee strategy planning and yearly activities, including delivery of information, content, and follow-up of their meetings/activities, work groups or special projects as required. • Responsible for the implementation of planning process for the efficient execution of the yearly committee cycle. • Manages all components of virtual and in-person committee and council meetings, including but not limited to scheduling, drafting content for agendas, facilitating, documenting key actions and decisions, and follow-up. • Cultivates relationships with diverse YPO members, management associates, and external resources to optimize idea sharing and best practices. • Ensures flawless execution of committee activities on site at the in-person bi-annual leadership meetings, including formal meetings, dinners, and additional experiences. • Delivers consistent, accurate and up-to-date committee documents, including directories, calendars, reference materials, data, templates, archives, et al. • Oversees, and updates committee/council communication channels such as applicable Board applications, Connect, WhatsApp, Signal, MS Outlook, etc. • Supports elections processes and executes nominating committee meetings for Board committees, Councils, and Network executive committees. • Maintains and coordinates budgets and travel subsidies with the Finance team. • Reviews and updates committee/council information on internal and external platforms as needed and at year-end ensuring committees are up to date and members are identified properly. • Fosters compliance and perpetuates alignment to all facets of YPO’s published Policies & Procedures, Code of Conduct, Core Principles, overall values, and applicable by-laws.

🎯 Requirements

• Minimum 5 years’ experience in professional services and/or event planning environments with multiple senior-level stakeholder groups globally. • Proven customer service experience in a high-touch environment where responsible for identifying and implementing alternative solutions and resolving issues in a timely manner. • Experience handling challenging situations with grace and tact, navigating, and simplifying with a positive attitude. • Proven experience in supporting, stewarding, and executing multiple stakeholder goals and deliverables successfully. • Membership or association experience preferred, with an understanding of governance structures, committees and consensus management. • Proven administrative skills. • Prefer corporate executive level of administrative experience. • Experience working in a virtual work environment preferred. • Relevant bachelor's university degree or equivalent experience required. • Proficient in Microsoft Office Suite and database management systems, preferably CRM. • PMP or CMP certifications preferred. • Proficient with virtual video conferencing platforms such as Zoom. • Must be fluent in English, written and verbal. • Partial fluency or knowledge in other languages preferred.

🏖️ Benefits

• Flexible work arrangements • Professional development opportunities