Brokerage Operations Lead

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $120k - $160k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

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ONE

WebsiteLinkedInAll Job Openings

201 - 500 employees

💳 Fintech

Fintech

ONE is a financial technology company that focuses on providing innovative banking services through a mobile application. Although not a traditional bank, ONE offers various banking services in partnership with Coastal Community Bank. The company's offerings include cash back rewards, credit building tools, early direct deposit options, and high-yield savings accounts. ONE also features a digital wallet for shopping benefits, especially at Walmart. With an emphasis on user-friendly online banking, ONE aims to help customers take control of their credit, manage their finances, and earn rewards without the typical fees associated with traditional banks.

📋 Description

• Owning and operating the day-to-day brokerage operations across OnePay Invest and Crypto, ensuring accurate, timely, and compliant execution across the full trade and asset lifecycle • Supervising brokerage operations as a designated principal (Series 24), ensuring adherence to SEC/FINRA regulations, WSPs, and internal controls • Serving as the primary US-based escalation point, leading resolution of trade breaks, incidents, and real-time operational issues • Partnering closely with the India-based Brokerage Operations Lead to provide continuous operational coverage, share oversight of daily operations, and ensure consistency across regions • Oversight and management of core brokerage functions, including trade corrections, settlements, reconciliations, money movement, and transfers (ACATS) • Overseeing corporate actions and asset servicing, ensuring accuracy and timeliness across dividends, splits, and other trade related events • Monitoring operational health and performance, including exception queues, customer support volumes, and proactively addressing risks • Acting as the primary liaison with our clearing broker-dealer, and crypto partners, ensuring seamless execution, issue resolution, and continuous improvement • Building error management frameworks and partnering with Product and Engineering on workflow automation; optimizing the build using Ai tools such as Claude, Gemini and many more with unlimited tokens

🎯 Requirements

• 7+ years of brokerage or trading operations experience (fintech or broker-dealer preferred) • Active FINRA licenses: Series 7, 63, and 24 (required) • Experience as a supervisory principal with direct ownership of brokerage operations • Experience operating in a follow-the-sun or global operations model, with shared ownership across regions • Experience building processes and automations with Ai tools • Deep knowledge of: • - Trade lifecycle (execution → settlement → reconciliation) • - Corporate actions, transfers (ACATS), and money movement • - SEC / FINRA regulations and operational risk controls • Proven ability to run day-to-day operations in a high-volume, real-time environment • Experience managing incidents, escalations, and customer-impacting issues • Strong systems thinker with a track record of building scalable processes and tooling • Ability to operate as a hands-on leader and operator • Excellent cross-functional collaboration skills across Product, Engineering, Compliance, and CX • Comfort in fast-paced, ambiguous environments with a bias for action and ownership.

🏖️ Benefits

• Competitive base salary, stock options, and health benefits from Day 1 • 401(k) plan with company match • Remote-friendly (US), flexible time off (FTO), and opportunities for growth • A high-growth, mission-driven, inclusive culture where your work has real impact