
501 - 1000 employees
Founded 2008
đź’Ľ Consulting
🏥 Healthcare
📦 Logistics
đź’° Series B on 2015-06
Consulting • Healthcare • Logistics
OneSource Virtual is a leading provider of business process as a service (BPaaS) solutions tailored for Workday customers. They specialize in automating administrative tasks related to payroll, benefits administration, and finance & accounting services. With a strong focus on accuracy and proactive support, OneSource Virtual helps organizations maximize their Workday investment, enabling them to reclaim internal resources and streamline processes through expert services and innovative technology.
🔥 16 hours ago
🇺🇸 United States – Remote
⏰ Full Time
đźź Senior
đź’° Tax
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501 - 1000 employees
Founded 2008
đź’Ľ Consulting
🏥 Healthcare
📦 Logistics
đź’° Series B on 2015-06
Consulting • Healthcare • Logistics
OneSource Virtual is a leading provider of business process as a service (BPaaS) solutions tailored for Workday customers. They specialize in automating administrative tasks related to payroll, benefits administration, and finance & accounting services. With a strong focus on accuracy and proactive support, OneSource Virtual helps organizations maximize their Workday investment, enabling them to reclaim internal resources and streamline processes through expert services and innovative technology.
• Provide subject matter expertise and guidance to Tax Filing and Rejection team members • Support high-touch or high-profile accounts, special projects, and daily tasks • Assist with aged, reopened, complex, or escalated cases • Create guides and SOPs for filing error resolution • Support quality assurance by flagging cases for review and identifying first-touch closure opportunities • Review and analyze employer- and employee-level tax and payroll data • Identify process improvements and contribute to enhancement requests • Report trends and recurring issues to leadership • Deliver timely and accurate tax support to internal and external customers • Create or contribute to Filing/Rejection-related root cause analyses • Collaborate with Account Health on error prevention and rejection reduction • Identify automation opportunities for Filing/Rejection processes • Foster team efficiency, consistency, collaboration, and performance
• Associate degree • 2+ years of payroll tax experience • Working knowledge and language of Payroll and Payroll Tax functions • Experience and knowledge of all tax agencies and tax types • Strong understanding of payroll tax rules, including multistate and SUI requirements, and tax data management processes • Knowledge of quality assurance principles, techniques, and best practices • Root cause analysis skills • Advanced Excel skills and proficiency in Microsoft Office Suite • Experience with ERP systems such as Workday, PeopleSoft, or similar platforms preferred • Payroll tax outsourcing experience preferred • Strong analytical, problem-solving, organizational, and time management skills • Excellent verbal and written communication skills • Ability to manage multiple tasks, projects, and deadlines • Ability to maintain confidentiality when handling sensitive issues
• Values-based culture • Upward mobility • Professional development opportunities • Opportunities to learn and share ideas • Creative collaboration • Recognition/reward for innovative thinking and hard work
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