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Lead Tax Filing and Rejection Specialist

🔥 16 hours ago

🇺🇸 United States – Remote

⏰ Full Time

đźź  Senior

đź’° Tax

🦅 H1B Visa Sponsor

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Logo of OneSource Virtual

OneSource Virtual

501 - 1000 employees

Founded 2008

đź’Ľ Consulting

🏥 Healthcare

📦 Logistics

đź’° Series B on 2015-06

Consulting • Healthcare • Logistics

OneSource Virtual is a leading provider of business process as a service (BPaaS) solutions tailored for Workday customers. They specialize in automating administrative tasks related to payroll, benefits administration, and finance & accounting services. With a strong focus on accuracy and proactive support, OneSource Virtual helps organizations maximize their Workday investment, enabling them to reclaim internal resources and streamline processes through expert services and innovative technology.

đź“‹ Description

• Provide subject matter expertise and guidance to Tax Filing and Rejection team members • Support high-touch or high-profile accounts, special projects, and daily tasks • Assist with aged, reopened, complex, or escalated cases • Create guides and SOPs for filing error resolution • Support quality assurance by flagging cases for review and identifying first-touch closure opportunities • Review and analyze employer- and employee-level tax and payroll data • Identify process improvements and contribute to enhancement requests • Report trends and recurring issues to leadership • Deliver timely and accurate tax support to internal and external customers • Create or contribute to Filing/Rejection-related root cause analyses • Collaborate with Account Health on error prevention and rejection reduction • Identify automation opportunities for Filing/Rejection processes • Foster team efficiency, consistency, collaboration, and performance

🎯 Requirements

• Associate degree • 2+ years of payroll tax experience • Working knowledge and language of Payroll and Payroll Tax functions • Experience and knowledge of all tax agencies and tax types • Strong understanding of payroll tax rules, including multistate and SUI requirements, and tax data management processes • Knowledge of quality assurance principles, techniques, and best practices • Root cause analysis skills • Advanced Excel skills and proficiency in Microsoft Office Suite • Experience with ERP systems such as Workday, PeopleSoft, or similar platforms preferred • Payroll tax outsourcing experience preferred • Strong analytical, problem-solving, organizational, and time management skills • Excellent verbal and written communication skills • Ability to manage multiple tasks, projects, and deadlines • Ability to maintain confidentiality when handling sensitive issues

🏖️ Benefits

• Values-based culture • Upward mobility • Professional development opportunities • Opportunities to learn and share ideas • Creative collaboration • Recognition/reward for innovative thinking and hard work

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