
501 - 1000 employees
Founded 2008
đź’Ľ Consulting
🏥 Healthcare
📦 Logistics
đź’° Series B on 2015-06
Consulting • Healthcare • Logistics
OneSource Virtual is a leading provider of business process as a service (BPaaS) solutions tailored for Workday customers. They specialize in automating administrative tasks related to payroll, benefits administration, and finance & accounting services. With a strong focus on accuracy and proactive support, OneSource Virtual helps organizations maximize their Workday investment, enabling them to reclaim internal resources and streamline processes through expert services and innovative technology.
🔥 5 minutes ago
🇺🇸 United States – Remote
⏰ Full Time
🟡 Mid-level
đźź Senior
đź’° Tax
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501 - 1000 employees
Founded 2008
đź’Ľ Consulting
🏥 Healthcare
📦 Logistics
đź’° Series B on 2015-06
Consulting • Healthcare • Logistics
OneSource Virtual is a leading provider of business process as a service (BPaaS) solutions tailored for Workday customers. They specialize in automating administrative tasks related to payroll, benefits administration, and finance & accounting services. With a strong focus on accuracy and proactive support, OneSource Virtual helps organizations maximize their Workday investment, enabling them to reclaim internal resources and streamline processes through expert services and innovative technology.
• Serve as the primary tax contact for an assigned customer portfolio during the transition period • Manage customer cases, tasks, and inquiries, ensuring timely resolution and communication • Lead customer meetings and support payroll tax transition activities • Review and maintain tax profiles, setups, tax rates, and related customer data • Research and resolve payroll tax data, configuration, and reconciliation issues • Process profile update requests and maintain accurate records across tax systems • Partner with internal teams to support successful customer onboarding and transition to Tax Services • Recommend process, documentation, and knowledge resource improvements • Meet established quality, productivity, and customer service standards • Contribute to team initiatives, special projects, and other duties as assigned
• Associate degree or equivalent combination of education and relevant experience • Working knowledge of U.S. federal, state, and local payroll tax concepts and multi-jurisdictional requirements • Proficiency with Microsoft Excel, including analyzing payroll tax data, performing reconciliations, identifying variances, and supporting issue resolution • Ability to manage multiple priorities and deadlines while producing accurate, well-documented work • Highly organized and detail-oriented • Excellent written and verbal communication skills • Strong presentation and communication skills • Ability to confidently facilitate customer meetings and discuss payroll tax processes, issues, and resolutions • Attention to detail and commitment to data accuracy • Analytical research, problem-solving, and follow-through • Effective case, task, time, and priority management • Independent ownership and cross-team collaboration • Adaptability, accountability, discretion, and sound judgment
• Values-based culture • Upward mobility • Professional development opportunities • Opportunities to learn and share ideas • Creative collaboration • Opportunities to contribute innovative thinking and fresh perspectives
Apply Now🔥 4 hours ago
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