Principal Technical Trainer, Content Developer

🔥 0 minutes ago

🏰 Missouri – Remote

🏰 Missouri – Remote

💵 $90k - $135k / year

⏰ Full Time

🔴 Lead

🎬 Content Creator

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OneTrust

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📋 Compliance

🔒 Cybersecurity

💰 $6.4M Venture Round on 2022-07

Compliance • Cybersecurity • Data & AI Governance

OneTrust is a comprehensive platform that empowers organizations to responsibly collect, govern, and utilize data with complete visibility and control. It provides solutions for consent and preference management, third-party risk management, privacy automation, and tech risk compliance, ensuring adherence to regulatory standards while fostering innovation. By helping businesses manage their data lifecycle effectively, OneTrust helps safeguard data from various risks including privacy concerns and IT vulnerabilities, thus maximizing the value of data and AI in line with organizational policies.

📋 Description

• Lead the design, development, and delivery of high-impact technical education for customers and partners • Deliver instructor-led and virtual instructor-led training • Facilitate persona-, use-case-, and workflow-based instruction for technical and global audiences • Guide learners through platform tasks, troubleshooting, and best practices • Design, build, and maintain full-course technical learning content across digital and live formats • Convert product, subject-matter-expert, and release inputs into scalable learning experiences • Create instructor materials, learner resources, modular content, microlearning, and delta training • Design and maintain hands-on labs for repetitive workflows, failure points, and real-world scenarios • Create assessments, scenario-based knowledge checks, and applied learning activities • Evaluate product changes and update training assets within release timelines • Measure learning effectiveness and continuously improve content using feedback, delivery insights, and support trends • Collaborate with Product, Engineering, Support, Sales, Marketing, Legal, and education stakeholders • Use AI tools to accelerate content development • Write requirements, track dependencies, manage concurrent priorities, and deliver on schedule

🎯 Requirements

• Bachelor’s degree in Instructional Design, Education, or a related field • 7+ years of experience in technical training, instructional design, or course development in SaaS or enterprise software environments • Proven experience delivering instructor-led training and building full-course learning content for external audiences • Experience creating customer-facing education, not internal-only training • Ability to translate complex product functionality into clear, actionable learning experiences • Experience building hands-on labs and workflow-based training • Experience developing assessments aligned to learning objectives and outcomes • Strong project execution skills and ability to manage timelines and dependencies • Excellent facilitation, communication, and stakeholder management skills • Ability to operate in high-volume, release-driven environments • Experience in SaaS customer or partner enablement • Experience supporting certification programs and structured learning tracks • Familiarity with agile and rapid content development methodologies • Experience identifying microlearning opportunities from learner behavior and support insights • Experience contributing to scalable, global education programs • Experience mentoring others and influencing content quality and standards

🏖️ Benefits

• Comprehensive healthcare coverage • Flexible PTO • Equity RSUs • Annual performance bonus opportunities • Retirement account support • 14+ weeks of paid parental leave • Career development opportunities • Company-paid privacy certification exam fees • Remote work arrangement indicated by 'Working@ Instruction: Remote' and 'Home Office - Missouri' • Diverse and inclusive work environment