Field Service Engineer 1 – Non-Exempt

🔥 0 minutes ago

🌵 Arizona, Oregon – Remote

🌵 Arizona – Remote 🌲 Oregon – Remote

💵 $46.9k - $70.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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Onto Innovation

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2019

Semiconductors • Manufacturing • Technology

Onto Innovation is a leading provider of metrology, defect inspection, lithography, and smart manufacturing software solutions. The company focuses on semiconductor manufacturers to help them accelerate product and process development, improve yield, and reduce costs. Onto Innovation offers technologies for incoming bare wafer inspection, final packaging, and everything in between, addressing challenges in logic, foundry, memory, RF/MEMS, image sensors, advanced packaging, LED/power, probe testing, and flat panel display manufacturing. Through innovation, Onto Innovation enables customers to be first-to-market with premium products by solving the most pressing process challenges and enhancing product reliability.

📋 Description

• Execute installation and configuration of complex electro/mechanical equipment, software systems at customer sites • Support ramp activities by performing installations under both standard and escalated conditions • Diagnose, troubleshoot, and resolve technical issues encountered during installation and startup • Collaborate with Ramp Manager and field teams to meet installation schedules and milestones • Ensure all installations meet quality, safety, and performance standards • Perform system validation, calibration, and testing to confirm operational readiness • Document installation activities, issues, and resolutions in accordance with company processes • Provide feedback to engineering and product teams to improve installation procedures and product performance • Maintain tools, equipment, and inventory required for installation activities • Support customer interactions during installation, ensuring clear communication and professional representation of the company • Participate in training programs to stay current on new products, upgrades, and installation methodologies

🎯 Requirements

• Minimum 3–5 years of experience in field service, installation, or technical support • BS in electronics, mechanical, or related technical discipline, or equivalent military/technical experience • Hands-on experience with electro/mechanical systems, software integration, and troubleshooting • Proficient in Microsoft Office products • Strong verbal and written communication skills • Ability to travel both domestically and internationally; must maintain valid travel documentation • Up to 50% travel required (adjustable based on business needs) • Knowledge or exposure to optics, image processing, or motion control systems is preferred

🏖️ Benefits

• Health, dental, and vision coverage • Life and disability insurance • PTO • 401(k) with employer match • Employee Stock Purchase Program (ESPP) • Wellness initiatives • Cutting-edge tools in a collaborative culture