Strategic Solutions Manager

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OnTrac

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1986

📦 Logistics

🚗 Transport

🛍️ eCommerce

Logistics • Transport • eCommerce

OnTrac is a regional parcel delivery and logistics company operating an alternative carrier network focused on e-commerce and residential delivery across the United States. It provides 7-day/week ground services (OnTrac Ground, Ground Essentials), an upcoming coast-to-coast 2–3 day OnTrac Express service, and custom logistics solutions for B2B and critical deliveries (including healthcare/pharma and aircraft-on-ground repair). OnTrac also runs partner programs (FasTrac), supports independent drivers and regional service providers, and emphasizes faster, lower-cost ground delivery options for retailers and DTC brands along with community impact initiatives.

📋 Description

• Facilitate strategic discovery sessions, map current-state and future-state supply chains, and identify opportunities to reduce cost, improve service, simplify operations, and increase customer value. • Build customer-specific business cases, ROI analyses, financial models, whitepapers, and PowerPoint proposals that communicate operational improvements and financial benefits. • Evaluate customer distribution networks against OnTrac’s network and recommend fulfillment locations, injection strategies, transportation flows, facility placement, regional distribution models, and cross-dock opportunities. • Translate business needs into functional requirements, identify integration/reporting/workflow gaps, and recommend automation or technology enhancements that improve scalability and customer experience. • Identify recurring customer needs, operational gaps, and technology opportunities; partner with Product, Technology, and senior leadership to prioritize investments and inform future roadmaps. • Design operational workflows, eliminate process inefficiencies, identify automation opportunities, and prepare executive-ready process maps, solution documentation, and business cases. • Work across Sales, Operations, Technology, Revenue Management, Customer Experience, and Implementation to ensure solutions are feasible, commercially aligned, and ready for execution. • Research emerging supply chain technologies, leverage AI to improve analysis and documentation, and develop repeatable consulting methodologies and solution frameworks.

🎯 Requirements

• Bachelor’s degree or equivalent experience. • 5–7 years in outbound demand generation, ABM, or multi-channel B2B marketing • Proven hands-on experience designing and executing innovative marketing programs leveraging frontier technologies, including ABM platforms (Demandbase), marketing automation tools (Salesforce Account Engagement), and personalization engines (Optimizely). • Demonstrated use of marketing AI tools for personalization and optimization • Proven success managing budgets, agencies, and campaign operations • Strong analytical skills and ability to interpret campaign performance data • Ability to travel as needed for client meetings, trade shows, and industry events

🏖️ Benefits

• Medical, dental, and vision insurance • Life and short- and long-term disability coverage • 401(k) retirement savings plan with company match • Flex vacation in states other than CA, CO, IL, MA, MT, and NE, with accruals up to 96 hours for first year of employment with tenure-based increases up to 160 hours • Two (2) floating holidays per year • Paid sick leave* • Six (6) paid company holidays • Two (2) weeks paid pregnancy disability leave, four (4) weeks paid parental bonding leave • Additional wellness and employee assistance programs