Audience Development Associate

🕒 June 25

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Opal Group

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🏥 Healthcare

🏨 Hospitality

Consulting • Healthcare • Hospitality

Opal Group is a global conference organizer serving top executives and decision makers across various industries. The company organizes invitation-only strategy forums and premier conferences in sectors such as finance, facilities, human resources, and life sciences and technology. These events are designed to facilitate collaboration and the exchange of best practices among senior administrators and executives. Opal Group's conferences cover a wide range of topics including investment, education, healthcare facilities, talent management, and patient experience, among others, enabling delegates to forge meaningful relationships with like-minded professionals.

📋 Description

• Conduct outreach to prospective clients leveraging multiple channels, including cold calling, emailing, and social media platforms, to drive engagement and attendance. • Identify, pitch, and secure opportunities for events while supporting efforts to attract a qualified audience. • Maintain accurate records of leads, client communications, and updates in the CRM database. • Manage client inquiries and resolve customer service issues or concerns promptly and professionally. • Build and maintain strong client relationships to support retention and identify new business opportunities. • Demonstrate professionalism and a client-focused mindset throughout all stages of the registration process. • Collaborate with team members to share insights, optimize client engagement efforts, and drive collective results. • Participate in regular team meetings to provide updates, exchange feedback, and contribute to ongoing process improvements.

🎯 Requirements

• College degree is preferred. • Advanced English skills in speaking and writing are required • Professional and engaging communication skills, with the confidence and ability to effectively pitch C-Level Executives and high-level decision makers. • Competitive personality, a drive to exceed expectations, and outperform peers. • Ability to rapidly develop competent knowledge on diverse topics. • Self-motivated and able to work both independently and as part of a team. • Demonstrated customer service skills with a creative, resourceful, and solutions-oriented approach to problem-solving and client engagement.

🏖️ Benefits

• 100% remote work environment with occasional travel to on-site conferences (based on position) • Paid Time Off (available after 90 days), including: • Vacation Days • Sick Leave • Compensatory Time • One Wellness & Wellbeing Day, One Floating Holiday, and One Religious Observance Day per year • Jury Duty Pay • Paid Time Off for Voting • Paid federal holidays with early release the day prior • Summer Fridays • All travel-related expenses covered for onsite events, including flights, hotel accommodations, and meals