Infrastructure Delivery & Operational Partner Lead

🕒 March 20

🇺🇸 United States – Remote

💵 $230k - $335k / year

⏰ Full Time

🟠 Senior

🪙 Affiliate Manager

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OpenAI

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2015

🤖 Artificial Intelligence

☁️ SaaS

🏢 Enterprise

Artificial Intelligence • SaaS • Enterprise

OpenAI is a leading research organization and company dedicated to creating advanced artificial intelligence technology, with a strong emphasis on safety and ethical considerations. OpenAI's mission is to ensure that artificial general intelligence (AGI) benefits all of humanity. The company develops AI products like ChatGPT, which can assist users with tasks ranging from everyday requests to complex enterprise solutions. OpenAI also provides an API platform that integrates its AI models into various applications. The company is focused on innovation in AI and improving data analysis capabilities, while emphasizing safety and ethical governance of their systems.

📋 Description

• Own operational delivery for major Stargate infrastructure programs across partner-operated datacenter campuses • Serve as OpenAI’s primary delivery interface with strategic infrastructure partners • Coordinate execution across construction, facilities, hardware deployment, and infrastructure operations teams • Drive operational readiness for large-scale AI compute infrastructure • Manage day-to-day collaboration with partner operations, construction, and delivery teams • Ensure alignment between partner execution and OpenAI infrastructure priorities • Identify and remove blockers impacting datacenter deployment and operational readiness • Drive resolution of complex operational issues across multiple organizations • Establish operational rhythms, reporting, and escalation paths for major delivery programs • Work closely with internal teams including infrastructure engineering, datacenter operations, hardware deployment, networking, and supply chain • Align technical execution with commercial and operational commitments • Ensure infrastructure programs meet schedule, reliability, and scale targets • Balance tactical operational execution with long-term infrastructure strategy • Develop scalable processes for managing large infrastructure partnerships • Contribute to operational models that support OpenAI’s expanding AI infrastructure footprint

🎯 Requirements

• 12+ years of experience in infrastructure delivery, datacenter operations, or large-scale technical program execution • Experience managing complex partner relationships in infrastructure, cloud, or hyperscale environments • Strong understanding of physical infrastructure operations (datacenters, facilities, construction, or network/hardware deployment) • Experience coordinating cross-functional programs across engineering, operations, and external partners • Ability to navigate ambiguity and drive outcomes across distributed teams.

🏖️ Benefits

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit) • 401(k) retirement plan with employer match • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks) • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees • 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick and safe time (1 hour per 30 hours worked) • Mental health and wellness support • Employer-paid basic life and disability coverage • Annual learning and development stipend to fuel your professional growth • Daily meals in our offices, and meal delivery credits as eligible • Relocation support for eligible employees • Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.