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Dealer Registration Coordinator

🔥 3 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

đźź  Senior

Where this job comes from

Posted on OPENLANE's careers page, not through a job board

First seen by Remote Rocketship 3 minutes ago

Logo of OPENLANE

OPENLANE

1001 - 5000 employees

📦 Logistics

đź’Ľ Consulting

📣 Marketing

đź’° $10M Venture Round on 2008-12

Logistics • Consulting • Marketing

OPENLANE is a company that builds digital marketplaces for used vehicles, catering to regions such as the US, Canada, and Europe. They provide a range of services including finance floorplan and inventory financing solutions, technology platforms that drive results, and comprehensive end-to-end solutions to support automotive businesses. Notable brands include OPENLANE US, Canada’s largest digital wholesale marketplace for used vehicles, and OPENLANE Europe, a leading digital platform in Europe and the UK. OPENLANE also offers solutions like Velocicast for wholesale and retail auctions, autoniq for vehicle history evaluation, AutoVIN for vehicle inspections, and CarsArrive for vehicle shipping services. They support independent dealers with financing and provide various automotive services including high-tech locksmith solutions, recovery management, and compliance services.

đź“‹ Description

• Coordinate with OPENLANE Sales Professionals and external dealerships to gather, audit, input, and maintain customer data in information systems. • Ensure a smooth transition for customers from point of sale through to full activation. • Obtain customer information and input it into the operating system and CRM completely and accurately according to company guidelines. • Review customer-provided documents to ensure they meet company policies and procedures. • Maintain accurate records of accounts in process and follow up on missing documentation or data. • Perform audits and maintain accurate customer data. • Support customer account issues through proper follow-through and resolution. • Handle customer contacts professionally, promptly, efficiently, and courteously. • Work effectively and harmoniously in a team environment. • Follow company policies, procedures, and applicable state or federal laws.

🎯 Requirements

• High School Diploma or equivalent is required. • Comfortable using Google Suite offerings. • Highly organized and detail-oriented. • Clear, professional communication both verbal and written. • Resourceful, with an ability to prioritize and drive projects forward. • Can apply critical thinking and deductive skills to identify errors and troubleshoot configuration issues. • Minimum of one (1) year of experience in customer service is preferred.

🏖️ Benefits

• Competitive pay • Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) • Immediately vested 401K (US) or RRSP (Canada) with company match • Paid Vacation, Personal, and Sick Time • Paid maternity and paternity leave (US) • Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) • Robust Employee Assistance Program • Employer paid Leap into Service Day to volunteer • Tuition Reimbursement for eligible programs • Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization • Company culture of internal promotions, diverse career paths, and meaningful advancement • Company culture of internal promotions, diverse career paths, and rapid advancement

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