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Senior Clinical Specialist, Clinical & Informatics

🕒 July 9

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

👻 Ghost score 14%

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Logo of OpenLoop

OpenLoop

201 - 500 employees

Founded 2020

💼 Consulting

⚖️ Legal

📦 Logistics

💰 $15M Series A - OpenLoop Health on 2023-03

Consulting • Legal • Logistics

OpenLoop is a white-label telehealth platform and managed services provider that helps organizations launch and scale virtual care programs. It combines SaaS-based, brandable technology (scheduling, booking, payments, EHR/API integrations) with clinical staffing, credentialing, payer coverage and RCM, regulatory/legal support, and 24/7 patient support. OpenLoop serves health plans, hospitals and health systems, retailers, employers and digital health companies with AI-powered operations, a nationwide clinician network and broad insurance coverage including Medicare and Medicaid.

📋 Description

• Serve as the clinical subject matter expert (SME) for product and project teams, providing guidance on clinical workflows, clinical knowledge, and best practices for clinical data • Design, build, test, and update clinical data assets that provide clinical decision support and drive clinical workflows, - ensuring their ongoing accuracy, completeness, and clinical validity over time • Translate clinical requirements into workflow and informatics/data specifications, and validate that delivered features reflect sound clinical reasoning • Analyze clinical data to identify gaps, inconsistencies, and opportunities for improvement, and apply findings to enhance decision support logic and workflow automation • Review technical specifications for clinical workflow applications to provide clinical informatics input - and provide support as SME and IC for product managers leading clinical application products • Maintain and curate mappings to standardized clinical and medical vocabularies, supporting interoperability and consistency across systems • Collaborate with clinical, product, and engineering stakeholders to ensure data-driven features are safe, usable, and clinically meaningful • Partner with clinical leadership to support guideline development, clinical content governance, and quality and product enhancements • Work closely with Quality and Clinical Training/Education teams to identify areas of improvement for clinical workflows across the organization; collaboratively design and implement solutions • Other duties as assigned

🎯 Requirements

• Active, unrestricted clinical license (e.g., MD/DO, PharmD, NP, PA) and current board certification in the relevant clinical discipline required • Formal training in clinical informatics (e.g., graduate coursework, certificate, or board certification in Clinical Informatics) is strongly preferred • 5+ years of clinical practice experience required • 5+ years of experience in hands-on clinical informatics work, to include data development, data analysis, and data maintenance • Strong working knowledge of clinical workflows and experience working in or with multiple EHR systems • Demonstrated clinical informatics experience, ideally in a setting that blends clinical knowledge with data development to support clinical decision making and workflows • High Proficiency in SQL and PL/SQL required • Knowledge of and/or experience with FHIR, FHIR resource model, and FHIRpath syntax • Computer proficient with Google Suite, Zoom, Zoho, Notion, Slack and other similar platforms • Strong analytical skills and attention to detail, with the ability to reason through complex clinical and data-modeling problems • Excellent verbal and written communication skills, with the ability to act as a translator between clinical and technical audiences • Ability to work cross-functionally across multiple teams and stakeholders • Able to quickly pivot as needed in a rapidly growing startup environment

🏖️ Benefits

• Medical, Dental, and Vision plans • Flexible Spending/Health Savings Accounts • Generous PTO & hybrid-working flexibility • 401(k) + Company Match • Life Insurance, Pet insurance, and more

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