Senior Staff Product Manager

🔥 0 minutes ago

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

⏰ Full Time

🟠 Senior

✅ Product Manager

👻 Ghost score 10%

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OpenLoop

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

💼 Consulting

⚖️ Legal

📦 Logistics

💰 $15M Series A - OpenLoop Health on 2023-03

Consulting • Legal • Logistics

OpenLoop is a white-label telehealth platform and managed services provider that helps organizations launch and scale virtual care programs. It combines SaaS-based, brandable technology (scheduling, booking, payments, EHR/API integrations) with clinical staffing, credentialing, payer coverage and RCM, regulatory/legal support, and 24/7 patient support. OpenLoop serves health plans, hospitals and health systems, retailers, employers and digital health companies with AI-powered operations, a nationwide clinician network and broad insurance coverage including Medicare and Medicaid.

📋 Description

• Define the vision, strategy, and 12–24-month roadmap for an entire product domain • Build leadership alignment and communicate a compelling company-wide product narrative • Own measurable outcomes including partner growth, patient outcomes, revenue, and operational efficiency • Define and regularly review 3–5 domain success metrics with leadership • Drive cross-functional decisions across engineering, design, data, clinical, operations, and go-to-market teams • Identify, ship, evaluate, and monitor AI capabilities with human review by design • Use AI for research, prototyping, analysis, specifications, and prioritization, and help the product team do the same • Turn ambiguous or conflicting requests into phased, defensible plans • Engage with partners, clinicians, and patients and bring recurring gaps back into the platform • Mentor PMs and improve how the product organization plans, writes, prioritizes, and ships

🎯 Requirements

• 10+ years of product management experience, including significant time owning complex, multi-team products at Staff level or equivalent • Startup or high-growth experience • Demonstrated product leadership and strategy-setting experience • Experience influencing senior leaders and aligning engineering, design, and business teams around shared plans • Strong partnership with engineering and design; understanding of technical constraints and sound tradeoffs • Track record of tying product work to business outcomes and building business cases for investment • Ability to communicate compelling product vision to engineers, customers, and executives • Experience mentoring or leveling up other PMs and shaping product organization practices • Comfort operating in complex environments involving regulation, security requirements, or third-party integrations • Hands-on experience building or shipping AI-powered features, measuring quality, and handling model errors • Daily use of AI tools in product work • Ability to move between multi-year strategy and detailed data, PRDs, or prototypes • Clear communication with executives, engineers, and customers • Preferred: experience in healthcare, digital health, or another regulated domain (HIPAA, clinical workflows, payer, pharmacy) • Preferred: experience with B2B2C, platform, API, or white-label products • Preferred: experience in client-facing or forward-deployed product roles • Preferred: familiarity with EHR or practice-management integrations • Preferred: technical background in engineering, data, or ML

🏖️ Benefits

• Medical, Dental, and Vision plans • Flexible Spending/Health Savings Accounts • Flexible PTO • 401(k) + Company Match • Life Insurance • Pet insurance