Client Liaison

🕒 August 19

🏈 Alabama, Arizona, +2 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🎰 Nevada – Remote 🎸 Tennessee – Remote

💵 $17 - $20 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 36%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Open Mind Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

⚖️ Legal

🏥 Healthcare

Consulting • Legal • Healthcare

Open Mind Health is a mental telehealth service provider committed to offering compassionate, accessible, and personalized mental health care from the comfort of one's home. They create individualized and holistic treatment plans informed by clients' life journeys and backgrounds, working with a team of experienced providers. Open Mind Health offers various therapy options, including individual, couples, family, teen, and child therapy, as well as support for veterans and active-duty military personnel. Their approach aims to address not only presenting symptoms but also the root causes of mental health challenges, striving for long-term solutions and sustainable results. With a virtual platform, they ensure convenient access, confidentiality, and secure communication with licensed therapists and counselors. Open Mind Health is recognized for its innovative telecare services and commitment to mental wellness.

📋 Description

• Serve as a primary point of contact for clients throughout their care journey • Schedule new and returning client appointments • Support recurring appointment coordination and continuity of care • Verify insurance eligibility and authorization status • Collect and document required intake and payment information • Follow up regarding missed appointments, incomplete documentation, and scheduling needs • Maintain accurate information within CRM and EHR systems • Communicate professionally and compassionately with clients and payer representatives • Escalate concerns appropriately and collaborate with internal teams as needed • Ensure clients are scheduled efficiently and supported professionally • Keep provider schedules organized and optimized • Complete insurance and intake requirements prior to appointments • Maintain calm, professional, and solution-oriented communication • Keep documentation and system records accurate and timely

🎯 Requirements

• Applicants must be located within the United States • E-Verify required • Minimum 2 years of healthcare scheduling, patient coordination, or customer support experience • Behavioral health or medical office experience preferred • Strong communication and organizational skills • Comfortable working in a fast-paced, high-volume environment • Ability to work independently in a remote setting • Reliable high-speed internet and private workspace required • Comfortable learning and working within multiple software systems • Scheduled daytime shift coverage required • Occasional weekend rotation may be required

🏖️ Benefits

• PTO and paid holidays • Health, dental, and vision benefits • 401(k) plan • $50/month technology stipend