Director, Client Management – Mid West US

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OpenText

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1991

🏢 Enterprise

☁️ SaaS

🤝 B2B

💰 $1G Post IPO debt on 2022-12

Enterprise • SaaS • B2B

OpenText is a Canadian enterprise software company that provides enterprise information management solutions and cloud-based services. It offers products for enterprise content management, document and records management, information governance, collaboration, and related IT/cloud operations, serving business customers with both on-premises and SaaS delivery models. The company's public materials emphasize enterprise-focused careers, cloud and IT operations, client success, and professional services.

📋 Description

• Lead the growth and expansion of the Professional Services business across the Americas region, driving revenue, bookings, and long-term business success • Develop and execute business development strategies for Enterprise-class clients • Identify opportunities to grow existing accounts and penetrate new markets • Create innovative routes to market through thought leadership and understanding of OpenText solutions and services • Coach, mentor, and empower a high-performing sales organization • Drive the organization to exceed revenue and bookings objectives across new and recurring business • Build trusted executive-level client relationships and deliver an exceptional client experience • Collaborate across Sales, Product Management, Engineering, and other stakeholder groups to support client success • Serve on the Americas Professional Services Leadership Team and help define and execute business strategies • Align Professional Services offerings with client requirements, market demands, and OpenText priorities • Support additional responsibilities as assigned

🎯 Requirements

• Bachelor's degree in Business, Technology, or a related field preferred • Willingness to travel regionally and globally as required • Proven experience growing and leading Professional Services organizations serving Enterprise-class clients • Demonstrated track record of sustained revenue growth and business expansion • Experience building, developing, retaining, and motivating high-performing teams • Strong leadership capabilities and ability to influence and collaborate across organizational levels and functions • Experience in Enterprise Information Management, Enterprise Content Management, Business Process Management, Cyber, AI, IT Operations Management, or related industries • Client-focused mindset and commitment to service excellence • Strong business acumen and analytical skills • Ability to use metrics and operational insights to drive performance and business objectives • Excellent communication and relationship-building skills • Ability to engage in meaningful business discussions with senior leaders and executives

🏖️ Benefits

• Benefits package supporting physical, emotional, and financial wellbeing • Variable and commission compensation opportunities for eligible roles • Vacation entitlement • Paid time off • Diversity and inclusion programs • Reasonable accommodation during the application or recruiting process