Business Systems Analyst – Dashboard

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🔥 16 hours ago

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Logo of Options for Southern Oregon

Options for Southern Oregon

501 - 1000 employees

Founded 1981

🤝 Non-profit

🏥 Healthcare

Non-profit • Healthcare

Options for Southern Oregon is a nonprofit (501)(c)(3) community behavioral health organization providing a wide range of mental health and addiction services across Jackson and Josephine Counties. Options offers adult and child & family services including therapy, case management, peer support, skills training, assertive community treatment, crisis resolution, supported employment, problem gambling services, and substance use (A&D) programs. It also operates housing programs (independent, transitional, supported), community integration activities (community garden, events like Empty Bowls and Rogue Winterfest), and outreach/advocacy services. The organization serves people of all ages, offers sliding-fee discounts, and functions as Josephine County’s Community Mental Health Program.

📋 Description

• Work under the direction of the Director of Data Analytics on the Dashboard Building Team • Design, develop, test, and implement dashboards across the agency using Power BI • Create user-friendly dashboards communicating KPIs and metrics and supporting data-driven decision-making and evaluation of clinical outcomes • Participate in dashboard development processes including data identification, retrieval, processing, cleaning, and modeling • Customize dashboards for different organizational programs and projects • Maintain and update published dashboards • Respond to user issues involving dashboard access or operations • Handle confidential and sensitive data securely according to agency policy and protection laws • Collaborate with agency staff and the EHR manager and team to incorporate EHR data • Assist with dashboard-use training and troubleshoot and resolve access or program-operation issues • Create process and system documentation, procedures, and checklists • Assist with developing, monitoring, and updating project schedules and plans • Travel between sites

🎯 Requirements

• Prior business analyst experience in the healthcare industry • Experience defining and measuring KPIs related to client or population health and healthcare-service effectiveness • Bachelor's degree in computer science, data science, statistics, analytics, or related field preferred, or equivalent combination of education and experience • Professional work experience required; 1 to 2 years of Business Systems experience preferred • Experience with SQL databases, query development, and SQL Server Reporting Services • Working knowledge of business intelligence applications and reporting technologies • Programming in R and/or Python preferred • Ability to gather data from databases, spreadsheets, and data warehouses and integrate it into dashboards for real-time updates • Experience developing dashboards using Power BI preferred, or similar software such as Tableau • Must pass state-required background and DMV checks • Ability to work independently and flexibly under general supervision • Proficiency with a variety of software applications • Ability to use email, compose documents, and save and locate documents electronically • Ability to learn the Electronic Health Record (EHR) system • Proficiency in Word and other Microsoft Office applications preferred • Must reside in Oregon

🏖️ Benefits

• Family medical insurance • Dental insurance • Long-term disability • 403(b) plan with 6% match • Generous paid time off policy, with annual accrual up to 208 hours based on FTE status • 11 paid holidays annually • Possible remote work

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