Senior Business Systems Analyst – Dashboard

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🔥 13 hours ago

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Logo of Options for Southern Oregon

Options for Southern Oregon

501 - 1000 employees

Founded 1981

🤝 Non-profit

🏥 Healthcare

Non-profit • Healthcare

Options for Southern Oregon is a nonprofit (501)(c)(3) community behavioral health organization providing a wide range of mental health and addiction services across Jackson and Josephine Counties. Options offers adult and child & family services including therapy, case management, peer support, skills training, assertive community treatment, crisis resolution, supported employment, problem gambling services, and substance use (A&D) programs. It also operates housing programs (independent, transitional, supported), community integration activities (community garden, events like Empty Bowls and Rogue Winterfest), and outreach/advocacy services. The organization serves people of all ages, offers sliding-fee discounts, and functions as Josephine County’s Community Mental Health Program.

📋 Description

• Design, develop, test, and implement dashboards across the agency • Serve as a liaison between clinical staff and the Dashboard Building and EHR team to translate clinical needs into dashboard and reporting tools • Help design tools, workflows, and training materials for technical teams and dashboard users • Maintain reports on dashboard users, staff trained, and other measurement-based-care implementation metrics • Create visually appealing, user-friendly dashboards communicating KPIs and metrics and supporting data-driven decision-making and clinical-outcome evaluation • Support professional development of other Business Systems Analysts through teaching, training, and advancing dashboard-building skills • Participate in dashboard development processes, including data identification, retrieval, processing, cleaning, and modeling • Customize dashboards for programs and projects across the organization • Maintain and update published dashboards • Respond to and resolve dashboard access and operation issues • Handle confidential and sensitive data securely according to agency policy and protection laws • Collaborate with agency staff and the EHR manager and team to incorporate EHR data • Assist with developing and delivering dashboard-use training • Troubleshoot and resolve dashboard access or program-operation issues promptly • Travel between sites

🎯 Requirements

• Prior experience as a business analyst in the healthcare industry • Experience defining and measuring key performance indicators related to client or population health and healthcare-service effectiveness • Required bachelor's degree in computer science, data science, statistics, analytics, or a related field • Master's degree preferred • 1 to 2 years of Business Systems experience required; 2 to 4 years preferred • Experience with SQL databases, query development, and SQL Server Reporting Services • Working knowledge of Business Intelligence applications and reporting technologies • Programming in R and/or Python preferred • Ability to gather data from databases, spreadsheets, and data warehouses and integrate it into dashboards for real-time updates • Experience developing dashboards using Power BI preferred, or similar software such as Tableau • Must pass state-required background and DMV checks • Ability to work independently and flexibly under general supervision • Business experience sufficient to meet the position's demands • Proficiency with a variety of software applications • Ability to use email, compose documents, and save and locate documents electronically • Ability to learn the organization's Electronic Health Record (EHR) system • Proficiency in Word and other MS Office applications preferred • Candidates must reside in Oregon

🏖️ Benefits

• Family medical insurance • Dental insurance • Long-term disability • 403(b) plan with 6% match • Generous paid time off policy, with annual accrual up to 208 hours based on FTE status and available to use upon accrual • 11 paid holidays annually • Position may be eligible for remote work

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