Professional Services Consultant

Job not on LinkedIn

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Orbus Software

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2004

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

Enterprise • SaaS • Artificial Intelligence

Orbus Software is a leader in providing enterprise architecture solutions. Founded in 2004, the company is trusted by over 600 global brands. It offers OrbusInfinity, an AI-driven enterprise transformation platform designed to help companies navigate complex IT and business landscapes. OrbusInfinity provides tools for strategic planning, decision-making, IT portfolio management, and sustainability. It is recognized for its ability to execute and its comprehensive vision in various industry reports, including Gartner's Magic Quadrant and Forrester's Wave. Orbus Software focuses on driving technology innovation, sustainable enterprise growth, and offers professional services to aid customer success. The platform supports integrations with numerous business applications and aims to guide enterprises through successful and sustainable transformation initiatives.

📋 Description

• Support and guide customers during onboarding and implementation • Manage a defined workstream within a large implementation and deliver agreed activities • Build trusted relationships with customer stakeholders • Understand customer use cases and gather requirements • Translate customer needs into business outcomes and practical solution approaches • Configure and optimize Orbus products and solutions • Test configured solutions and prepare functional documentation • Deliver training courses and develop or adapt training materials • Deliver and contribute to customer workshops, working sessions and consultancy sessions • Apply Orbus best practices to resolve implementation challenges and support solution adoption • Apply Enterprise Architecture concepts and practices where appropriate • Communicate progress, identify adoption risks and support a consistent customer journey • Deliver solution walkthroughs, implementation updates and working sessions • Share lessons learned and contribute to reusable methodologies, training materials and published assets • Identify adoption barriers and provide structured customer feedback • Share customer feedback with Product Development colleagues • Manage delivery activities, actions and priorities, escalating risks, dependencies and issues

🎯 Requirements

• Experience managing a defined workstream within a large software, technology or transformation implementation • Experience delivering customer-facing consultancy, software implementation or professional services engagements • Ability to understand customer requirements and translate them into practical solution designs and delivery activities • Experience with software configuration, testing, implementation documentation or customer handover • Experience delivering workshops, working sessions, consultancy sessions or customer training • Ability to absorb technical information and communicate it clearly to audiences with different levels of technical knowledge • Strong written and verbal communication skills • Strong interpersonal skills, with the ability to influence others and identify important information • Service-oriented approach, with good organization and attention to detail • Ability to manage priorities, meet deadlines and take initiative in resolving issues • Ability to work independently while collaborating with colleagues across a global team • Willingness to travel for customer engagements, up to approximately 30% of the time • Prior experience in Enterprise Architecture is desirable • Experience working with US federal government customers is desirable • Experience in complex, highly governed public-sector or regulated environments is desirable • Experience using Enterprise Architecture, business architecture or transformation management platforms is desirable • Experience delivering professional services in a software-led environment is desirable • Experience creating customer training materials, implementation documentation or reusable delivery methods is desirable • Experience working with project managers, Customer Success Managers or Account Managers is desirable • Familiarity with Orbus products or comparable enterprise software platforms is desirable

🏖️ Benefits

• Generous paid time off • Health coverage • Life coverage • Disability coverage • Retirement or pension plans • Family leave • Hybrid working approach where offices exist, combining in-person collaboration with remote flexibility