Manager, Quality – Cell Therapy Site Onboarding

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🏄 California – Remote

🏄 California – Remote

💵 $100k - $140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

😶‍🌫️ Therapist

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Orca

WebsiteLinkedInAll Job Openings

11 - 50 employees

💳 Fintech

₿ Crypto

💸 Finance

Fintech • Crypto • Finance

Orca is a platform that facilitates trading and liquidity provision by leveraging the speed of Solana blockchain technology on the Ethereum network. It allows users to trade, manage portfolios, and connect their wallets on the Eclipse network. Designed to provide a seamless experience by combining Ethereum's ecosystem with Solana's rapid processing capabilities, Orca targets users interested in cryptocurrency trading and liquidity solutions.

📋 Description

• Oversee and manage the quality component of the onboarding process for commercial sites (Authorized Treatment Centers). • Ensure a smooth, efficient, and high-quality onboarding experience. • Ensure that all commercial sites are prepared for successful implementation and ongoing operations. • Coordinate with internal teams (account managers, case managers, MSLs, operations, and logistics) for seamless transition. • Develop and maintain understanding of client expectations. • Conduct site assessments and audits to ensure compliance with quality standards. • Monitor onboarding progress and proactively address challenges or delays. • Provide guidance and training to new commercial partners on systems and best practices. • Collect and analyze feedback to improve onboarding processes.

🎯 Requirements

• Bachelor’s degree in Business Administration, Project Management, Healthcare or a related field (or equivalent work experience). • Minimum of 3-5 years of experience in onboarding, project management, and/or quality assurance, preferably within biotech/bone marrow transplant/cell therapy (e.g. CAR-T). • Proven experience managing complex projects with multiple stakeholders. • Strong knowledge of quality management principles and practices. • Excellent communication and interpersonal skills, with the ability to build strong relationships with internal teams and external customers. • Self starter who is highly organized with exceptional attention to detail and problem-solving skills. • Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment. • Experience in commercial site operations, healthcare administration, FACT or similar industry experience is a plus. • Proficiency in project management software, CRM tools, and Microsoft Office Suite is a plus.

🏖️ Benefits

• pre-IPO equity • annual bonus • competitive medical benefits • competitive dental benefits • competitive vision benefits • PTO • 401(k) plan • life coverage • accidental death coverage • disability coverage • parental leave benefits • subsidized daily lunches • snacks at on-site locations