Director of Product, Pay

🔥 16 hours ago

🇺🇸 United States – Remote

💵 $220k - $260k / year

⏰ Full Time

🔴 Lead

✅ Product Manager

👻 Ghost score 0%

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Logo of Order.co

Order.co

51 - 200 employees

Founded 2016

☁️ SaaS

💳 Fintech

🤝 B2B

💰 $30M Series B - Order on 2022-01

SaaS • Fintech • B2B

Order. co is an AI-powered procurement and finance platform that streamlines purchasing, accounts payable, spend management, and working capital for businesses. The SaaS product automates the full procurement lifecycle—from requisition to payment—offers virtual vendor-locked cards, AP automation, automated reconciliation, and AI-driven sourcing and catalog management to reduce costs and manual work. It integrates with accounting systems (QuickBooks, NetSuite, Sage Intacct), Workday, and SSO providers, targeting finance and procurement teams at growing companies and enterprises seeking tighter spend control, compliance, and efficiency.

📋 Description

• Own the product experience and technology-enabled workflows moving purchases through payment, invoice processing, and reconciliation • Lead product strategy, discovery, definition, delivery, instrumentation, and post-launch improvement for Pay • Define customer and administrator experiences for virtual cards and other payment methods, including controls, payment status, failures, disputes, and intervention paths • Own product requirements, instrumented quality, and technical integration and viability assessment of payment rails and partners with Engineering • Improve reliability and operability of payment journeys using production evidence and customer feedback • Own workflows for invoice capture, extraction, matching, exception resolution, and reconciliation against purchasing activity • Reduce manual handling and cost-to-serve through improvements in accuracy, automation, and exception handling • Define Pay-side data and workflows for reconciliation into customer financial systems • Apply AI-assisted extraction, matching, or exception handling with evaluation, human oversight, and auditability • Own decisioning-system requirements, customer experience, and payment-rail implementation for approved credit or working-capital offerings • Build evidence-backed product roadmaps and business-case input for the CTO portfolio process • Translate Payments business sequences into feasible product plans • Co-sign specifications with the Payments business and jointly accept delivered work • Define success metrics and instrumentation before delivery; review post-launch outcomes and recommend whether to scale, improve, or stop • Recommend Pay module packaging, entitlements, and product mechanics • Build and instrument promotion and adoption mechanics within Finance-approved economics • Provide product explanations, documentation, and demo assets • Build payment controls, auditability, and evidence into the product with Engineering and Security

🎯 Requirements

• Substantial product-management experience in payments, fintech, embedded finance, AP automation, or another financially complex workflow • Experience leading product managers or clear readiness for product people leadership, with evidence of coaching and developing others • Demonstrated improvement in a product, reliability, time-to-market, or unit-cost outcome, including how it was measured and what trade-offs were made • Experience with partner-dependent products and sound build-versus-partner judgment • Working knowledge of payment flows, card controls, invoice matching, reconciliation, fraud and disputes, and audit requirements • Ability to work across Product, Engineering, Payments, Finance, Risk, and Operations without confusing collaboration with decision authority • Clear written communication • Ability to turn a business requirement into an agreed specification and measurable product outcome

🏖️ Benefits

• Meaningful ownership over a core product pillar • Opportunity to build and develop a high-performing Product team • Fast-paced, high-ownership environment • Employer-sponsored 401(k) • Flexible time off • Remote work policies • Medical, dental, vision, and wellness benefits • Generous leave policies • Support for new and current parents • Equity grant as part of the total compensation package

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