Patient Collections Manager

Job not on LinkedIn

🕒 July 23

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $83k - $124.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Collections

👻 Ghost score 37%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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OrthoVirginia

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

🧘 Wellness

⚽ Sports

Healthcare • Wellness • Sports

OrthoVirginia is a multi-location orthopedic practice in Virginia that provides comprehensive musculoskeletal care, including orthopedic surgery, outpatient joint replacement, sports medicine, physical therapy, urgent care for orthopedic injuries, imaging, and telemedicine. With more than 160 physicians across 38 locations, OrthoVirginia offers integrated services such as on-site therapy, outpatient surgery centers, orthopedic urgent care, patient portals (MyChart), and community sports medicine partnerships to support recovery and active lifestyles.

📋 Description

• Lead Patient Financial Services operations across patient collections, estimates, and accounts receivable. • Develop and execute collection strategies to optimize cash flow, improve reimbursement, and reduce outstanding receivables. • Analyze accounts receivable performance, trends, and key metrics to identify opportunities and drive process improvements. • Lead, coach, and develop a high-performing team, including recruitment, onboarding, training, and performance management. • Partner with senior leadership and cross-functional teams to resolve complex financial issues and strengthen revenue cycle performance. • Develop and improve collection policies, procedures, and workflows while ensuring compliance with organizational and regulatory requirements. • Manage third-party collection agencies and external partners. • Resolve escalated patient financial concerns with professionalism, empathy, and a solutions-focused approach. • Prepare and communicate performance reporting and financial insights to leadership. • Support court garnishment proceedings in partnership with collection counsel, as needed.

🎯 Requirements

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field. • At least 5 years of progressive experience in finance, accounting, or revenue cycle operations, including at least 3 years in healthcare collections, accounts receivable, or revenue cycle management. • Demonstrated experience leading, coaching, and developing teams. • Strong knowledge of healthcare revenue cycle operations, patient collections, accounts receivable, and applicable compliance requirements. • Proven ability to analyze financial and operational data, identify trends, and drive process and performance improvements. • Strong communication, problem-solving, and relationship-building skills with the ability to collaborate effectively across departments and levels of leadership. • Experience working with Epic or a similar healthcare revenue cycle system. • Experience managing third-party collection agencies or external revenue cycle partners. • Experience developing, implementing, or improving patient collection processes, policies, and workflows.

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