Workforce Management Specialist

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $23 - $30 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Oscar Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

⚕️ Healthcare Insurance

🏥 Healthcare

💰 $355M Post-IPO Debt - Oscar Health on 2025-09

Healthcare Insurance • Healthcare

Oscar Health is a technology-driven health insurance company that provides individual, family, and small-group health plans in multiple U. S. states. Oscar combines traditional insurance underwriting with digital-first services — a consumer-facing app, 24/7 virtual urgent care, prescription delivery (including $3 meds in many plans), and dedicated Care Teams — and also operates Oscar Primary Care in some markets. The company emphasizes accessible, affordable, high-quality care and uses AI to improve member experience and care delivery. Insurance policies are underwritten by Oscar's state insurance subsidiaries and the company offers both HMO and other plan types across its markets.

📋 Description

• Operationalize scheduling and management of staffing according to requirements • Maximize service level and staffing targets through real-time and intraday monitoring and volume/staffing analyses • Build business staffing schedules based on forecasts • Work with and update shift management tooling • Optimize schedule design and redesign workflow processes when needed • Develop and drive schedule efficiency by aligning team members, forecast volumes, and arrival patterns • Build and adjust schedules according to stakeholder requirements and employee considerations • Monitor and adjust queues and same-day staffing to meet service levels, efficiency, and staffing needs • Serve as the primary point of contact for internal support teams on intraday requests • Communicate recommendations for business improvements and solutions • Collaborate with internal stakeholders to flag issues, resolve problems, and design or change schedules • Comply with applicable laws and regulations

🎯 Requirements

• 2+ years of experience with MS Excel or Sheets, including mathematical formulas, pivot tables, conditional formatting, data validation, nested IF statements, etc. • 2+ years of experience in Workforce Management, planning/scheduling, or operational leadership • 1+ years of experience in a customer-facing role, including internal customers • Candidates must reside in the U.S., excluding Alaska, Delaware, Hawaii, Louisiana, Montana, North Dakota, Oklahoma, West Virginia, Wyoming, and U.S. Territories

🏖️ Benefits

• Monthly vacation accrual at a rate of 15 days per year • Medical, dental, and vision benefits • 11 paid holidays • Paid sick time • Paid parental leave • 401(k) plan participation • Life and disability insurance • Paid wellness time and reimbursements • Fully remote work from a home office • Occasional travel for team meetings and company events