Senior Field Service Technician

🕒 June 3

🦌 Connecticut, Massachusetts – Remote

🦌 Connecticut – Remote 🍂 Massachusetts – Remote

💵 $73.2k - $117.8k / year

⏰ Full Time

🟠 Senior

🔧 Field Service Engineer

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Oshkosh Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1917

🚀 Aerospace

Aerospace • Automotive • Manufacturing

Oshkosh Corporation is a leading innovator of purpose-built vehicles and equipment. The company focuses on maximizing performance and reducing environmental impact through electric vehicles and intelligent products that leverage data and analytics for efficiency. Oshkosh is committed to autonomy and active safety, helping to keep operators safe and operations efficient. With advanced analytics, Oshkosh identifies business opportunities and enhances customer service. Through digital manufacturing, the company revolutionizes production and shortens time to market, thereby enabling high performance in challenging terrains. Oshkosh Corporation is also dedicated to its impact on communities, emphasizing sustainability, philanthropy, and volunteering. It aims to empower users, support team members, and build a world that prioritizes people, all while advancing industries through relentless innovation.

📋 Description

• Support the Oshkosh S-Series front discharge mixer product • Perform diagnostics and repairs at customer sites throughout the US • Ensure products are repaired in a proper and timely manner to reduce future issues • Responsible for traveling to customer sites within assigned territory • Perform in service operations and maintenance training for customers on equipment operation • Monitor customer product readiness within the assigned territory • Provide product orientation classes at customer locations • Assist dealer service technicians with diagnosing and repairing issues • Follow up on repairs made to customer equipment • Troubleshoot customer concerns and develop best resolution • Lead and mentor other Field Service Technicians as required

🎯 Requirements

• High School Diploma or GED • Five (5) or more years of relevant experience in machine assembly, light fabrication; or previous relevant contracting experience with Oshkosh Corporation; or an equivalent combination of education and experience that demonstrates the ability to perform the essential functions of the role • Valid driver’s license must be maintained at all times • Ability to possess a DOT card • Strong mechanical and technical skills • Demonstrated customer relationship and communication strengths • Ability to travel up to 80%, including overnight travel up to 20%

🏖️ Benefits

• Competitive total rewards package • People-first culture • Opportunities to support team member growth and success