Patient Financial Counseling Assistant

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The Ohio State University, Main Campus

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 1870

📚 Education

Education

The Ohio State University, Main Campus is a public research university located in Columbus, Ohio. It offers a comprehensive education with a wide array of undergraduate, graduate, and professional programs. The university is engaged in numerous research initiatives and partnerships, providing opportunities for students, faculty, and industry partners to collaborate. Ohio State promotes a vibrant student life with various academic, recreational, and wellness services to support student needs. It also emphasizes community involvement and leadership development, fostering an inclusive environment on its multiple campuses across Ohio.

📋 Description

• Support patients with outpatient, inpatient and ambulatory surgery visits by fully explaining multifaceted commercial and government insurance policies and benefits. • Analyze complex financial situations and determine appropriate program eligibility for both governmental and non-governmental options. • Work diligently with patients to complete application process and collect verifications for various financial assistance programs such as Charity, HCAP and Medicaid. • Create accurate estimates, collect deposits and set up payments plans. • Collaborate with clinical teams, including senior hospital administration to facilitate discharge planning or ongoing treatment programs when financial needs are identified.

🎯 Requirements

• High School Diploma or GED. • PC Knowledge and interpersonal, verbal, and written communication. • Minimum 6 months experience in customer service or a healthcare environment. • Experience with Windows, Excel, and Intranet/internet navigation tools.

🏖️ Benefits

• Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost. • Paid time off, including sick and vacation time and 11 holidays. • State retirement plan or an alternative retirement plan, both with generous employer contributions.