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Infusion Scheduler

Job not on LinkedIn

🕒 August 18

🏈 Ohio – Remote

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⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 47%

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Logo of The Ohio State University, Main Campus

The Ohio State University, Main Campus

1 - 10 employees

Founded 1870

📚 Education

Education

The Ohio State University, Main Campus is a public research university located in Columbus, Ohio. It offers a comprehensive education with a wide array of undergraduate, graduate, and professional programs. The university is engaged in numerous research initiatives and partnerships, providing opportunities for students, faculty, and industry partners to collaborate. Ohio State promotes a vibrant student life with various academic, recreational, and wellness services to support student needs. It also emphasizes community involvement and leadership development, fostering an inclusive environment on its multiple campuses across Ohio.

📋 Description

• Provide accurate, up-to-date information to clinical staff and patients regarding products, services, and general procedures • Schedule return appointments and other assigned appointments • Gather accurate appointment, demographic, and insurance information to support clinical and financial needs • Update insurance and other patient information as needed • Coordinate physician and consumer requests and satisfy their needs in one transaction • Solve routine and complex customer problems and direct customers to appropriate resources • Communicate regularly with clinical staff, medical secretaries, and product/service-line staff • Create a positive first impression • Use electronic medical record, scheduling, registration, ABN, eligibility, and document management software

🎯 Requirements

• High School Diploma or GED • PC Knowledge • Interpersonal, verbal, and written communication skills • Minimum 6 months experience in customer service or a healthcare environment • Preferred: Associate's Degree • Preferred: At least 1 year experience in a Patient Revenue role at OSUWMC • Experience with Windows, Excel, and intranet/internet navigation tools and system content • Medical terminology, coding, and third-party reimbursement experience • Ability to work in multiple systems for assigned tasks, management, and reporting • Strong problem-solving and presentation skills • High level of customer service skills • Ability to prioritize and coordinate multiple tasks in a busy environment • Prior experience with scheduling patients preferred • Strong attention to detail and ability to multitask preferred • Experience working in EPIC preferred • Successful completion of a background check required for final candidates • Drug screen or physical may be required during the post-offer process

🏖️ Benefits

• Regular position • First shift schedule • 40 scheduled hours • Equal opportunity employment, including veterans and disability

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