Registration Coordinator

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🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

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The Ohio State University, Main Campus

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 1870

📚 Education

Education

The Ohio State University, Main Campus is a public research university located in Columbus, Ohio. It offers a comprehensive education with a wide array of undergraduate, graduate, and professional programs. The university is engaged in numerous research initiatives and partnerships, providing opportunities for students, faculty, and industry partners to collaborate. Ohio State promotes a vibrant student life with various academic, recreational, and wellness services to support student needs. It also emphasizes community involvement and leadership development, fostering an inclusive environment on its multiple campuses across Ohio.

📋 Description

• Provide consumers, clinical staff and patients with accurate, up-to-date information regarding products, services and general procedures • Schedule return appointments and other assigned appointments • Gather accurate appointment, demographic and insurance information to support clinical and financial needs • Coordinate physician and consumer requests and satisfy their needs in one transaction • Solve routine and complex customer problems and direct customers to appropriate resources • Communicate regularly with clinical staff, medical secretaries and product/service line staff • Create a positive first impression for patients and consumers • Use electronic medical record, scheduling and registration systems, ABN, eligibility, document management and other software • Support patient scheduling, registration, insurance verification and patient liability determination and communication

🎯 Requirements

• High School Diploma or GED • PC knowledge • Interpersonal, verbal and written communication skills • Minimum 6 months experience in customer service or a healthcare environment • Ability to use electronic medical record, scheduling and registration systems, ABN, eligibility and document management software • Preferred: Associate's Degree and at least 1 year experience in a Patient Revenue role at OSUWMC • Preferred experience with Windows, Excel and intranet/internet navigation tools • Preferred medical terminology, coding and third-party reimbursement experience • Ability to work in multiple systems for assigned tasks, management and reporting • Strong problem-solving and presentation skills • High level of customer service skills • Ability to prioritize and coordinate multiple tasks in a busy environment • Preferred prior patient scheduling experience • Strong attention to detail and ability to multitask • Preferred experience working in EPIC • Final candidates subject to successful completion of a background check; a drug screen or physical may be required during the post-offer process

🏖️ Benefits

• Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost • Paid time off, including sick and vacation time and 11 holidays • State retirement plan or an alternative retirement plan, both with generous employer contributions • Comprehensive benefits starting day one • Background check and potential drug screen or physical as part of the post-offer process