Financial Clearance Representative L3 – Financial Counselor

Job not on LinkedIn

🔥 6 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $19 - $29 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛋️ Counselor

👻 Ghost score 13%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Ohio State University Physicians

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2002

⚕️ Healthcare Insurance

🏥 Healthcare

🤝 Non-profit

Healthcare Insurance • Healthcare • Non-profit

Ohio State University Physicians is the medical group managing The Ohio State University Wexner Medical Center’s faculty practices, aimed at providing high-quality, patient-focused care. They operate numerous outpatient care locations across central Ohio, offering primary and specialty care services while also delivering a range of management and consulting services to healthcare organizations. Their commitment to teamwork, diversity, and employee development fosters an environment dedicated to improving health outcomes in the community.

📋 Description

• Contact patients or their designees to collect accurate coverage information • Use integrated health information systems and telephone technology to facilitate customer interactions • Search for patients accurately in the EPIC database and reduce duplicate patient records • Assess patients’ financial ability to pay and refer them to financial counseling staff when appropriate • Send eligibility requests to payors to verify current coverage • Assist uninsured patients with Presumptive Medicaid, Financial Assistance, and HCAP applications • Maintain working relationships with medical staff, referring physicians, and their designees • Provide timely handoff to the contact center when patients are cleared and ready to be scheduled • Maintain confidentiality in accordance with the Office of Compliance and HIPAA • Alert management to system and workflow problems • Create estimates and collect copayments and deposits as necessary • Educate patients on estimated liabilities and benefits • Perform FCR Pre-Reg and FCR OON/Special Coverages/Pre-Cert duties as assigned • Perform other duties as assigned

🎯 Requirements

• Associates Degree or higher, or High school diploma/GED with 2+ years of experience in insurance, healthcare, or related field • Excellent customer service skills, enthusiasm, and compassion • Ability to work in a fast-paced environment • Exceptional verbal and written communication skills • High level of interpersonal skills to handle sensitive, confidential situations and establish effective working relationships • Attendance, promptness, professionalism, attention to detail, cooperativeness, and politeness • Ability to escalate issues if necessary • Experience with PC applications including MS Office and Internet • Ability to maintain employer training requirements

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Health reimbursement accounts • Flexible spending accounts • Retirement plan • Employee assistance program • Paid time off • Holidays • Wellness program