Project Coordinator

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Otelier

201 - 500 employees

☁️ SaaS

SaaS • Hospitality

Otelier is a company that provides innovative software solutions to optimize business performance in the hospitality industry. Their products focus on back office automation, budgeting and forecasting, business intelligence, and integration with hotel technology systems. With offerings like DigiAudit for night audit compliance, DigiPay for accounts payable automation, and TruePlan for financial planning, Otelier aims to empower hotel owners, operators, and brands by providing data-driven insights and operational efficiencies. Their solutions enable hoteliers to streamline operations and focus on guest services by automating mundane processes and enhancing decision-making with predictive analytics and data integration.

📋 Description

• Review project proposals, ensure projects adhere to contract language, and issue and track project amendment documentation. • Perform technical support including project scheduling and planning, earned value management, budget review/cost analysis, and change of scope impact analysis. • Collaborate cross-functionally with Customer Success, Sales, Product Management, and other internal teams to deliver according to established project timelines and project governance. • Work with leadership to prioritize work across projects. • Communicate any issues, problems, or additional information to project managers and project stakeholders and recommend solutions. • Monitor and evaluate project timeline and activity and report on progress to project managers and leadership. • Maintain up-to-date knowledge of products and programs and assist in the development and maintenance of project methodology. • Coordinate training of the final customer solution in collaboration with our Training & Enablement team. • Identify and share opportunities to improve processes, templates and tools to scale project management and implementation processes.

🎯 Requirements

• Bachelor’s degree or equivalent experience. • 1-3 years of project coordinator experience within a SaaS organization. • Knowledge of project management best practices, methodologies and deliverables, including proficiency using Project Management tools to track, assign and manage tasks. • Understanding of SaaS implementation, configuration, integration and migration techniques. • Knowledge of data gathering, validation and preparation techniques. • Organization and time management skills for managing multiple projects and assignments. • Business and productivity tools such as presentation, document, spreadsheet, project and task management software. • Preference will be given to candidates with hospitality experience and knowledge of hotel systems (PMS, POS, Accounting, etc). • Proficiency using Agile Project Management tools to track, assign and manage tasks.

🏖️ Benefits

• A global workforce with flexible hybrid and WFH options. • 401k Plan (Traditional & Roth) with company match. • Flexible PTO policy to refresh & recharge. • Comprehensive Medical, Dental & Vision plans for you and your dependents. • Paid parental leave when expanding your family. • Additional company paid benefits, such as LTD, STD, and life insurance to give you peace of mind for life’s unexpected moments.

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