Otra
1 - 10 employees
Founded 2017
OTRA (On the Road Ads) brings out the hidden real estate of moving advertising spaces for brands to extend their reach to every locality. We connect advertisers to vehicle owners who make daily trips across streets in the city while ads are vinyl wrapped on their vehicles.
Customer Service Representative
Job not on LinkedIn
🕒 March 31
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Otra
1 - 10 employees
Founded 2017
OTRA (On the Road Ads) brings out the hidden real estate of moving advertising spaces for brands to extend their reach to every locality. We connect advertisers to vehicle owners who make daily trips across streets in the city while ads are vinyl wrapped on their vehicles.
📋 Description
• Building a rapport with the clients is key to being successful. • Connect with clients via phone/email/chat/and or social media to assist them with all their travel needs • A big part of what we do is researching the best deals, customs, weather, activities they can add while there, and more. • We teach you how to get all the info you need, to book any type of travel, whether it be cruise, resort, groups, or more. • We book directly with the vendors, and you will need to learn what vendors are best to use for the location your clients want to go to. • You will learn how to book air, resort, car rentals, Theme Park tickets, sporting events, cruises, show tickets, concerts, and more. • Develop and maintain a knowledge base of the evolving products and services. • The travel industry is always changing, and we offer trainings on new resorts and more so you can be more valuable to your clients. • By providing outstanding customer service before, during, and after their vacation, that ensures happy repeat clients. • By maintaining excellent client records, you will be able to assist repeat clients more easily.
🎯 Requirements
• Must have a Smartphone, tablet and/or computer/laptop with reliable internet access • Previous experience in Customer Service a plus, but not required • Must be at least 18 years of age • Be ready to be flexible in your daily routine since client's needs are always changing! • Possess excellent written and verbal communication, and time management skills • Self-motivated and able to adapt and comprehend changes in the travel industry • High level of confidence, enthusiasm, and positive attitude
🏖️ Benefits
• The ability to work remote • Flexible Schedule • Employee Discount
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