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Senior Sales Operations Manager

🔥 0 minutes ago

☕ Washington – Remote

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💵 $95k - $155k / year

⏰ Full Time

🟠 Senior

📊 Sales Operations

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Outreach

Outreach

1001 - 5000 employees

Founded 2014

🤖 Artificial Intelligence

🏢 Enterprise

Artificial Intelligence • Sales • Enterprise

Outreach is a company that provides an AI-powered sales execution platform designed to streamline workflows and enhance the effectiveness of sales representatives. The platform utilizes artificial intelligence to forecast revenue accurately, manage deals, and optimize the entire sales process. Outreach helps sales teams prioritize tasks, identify prospects, and maintain engagement throughout the customer lifecycle, ultimately aiming to boost win rates and reduce churn. With over 6,000 global customers, Outreach focuses on transforming seller workflows to consistently exceed revenue targets.

📋 Description

• Own the Sales Operations function for supported sales teams • Serve as a strategic business partner to the sales organization • Lead cross-functional workstreams across the go-to-market organization • Own territory design and ownership strategy • Define performance metrics and create reports and dashboards • Analyze supported segments and identify growth opportunities • Develop insights to drive critical business decisions • Drive forecast management excellence • Manage sales processes from opportunity creation to close • Optimize workflows and sales behaviors to improve conversion and revenue growth • Manage pipeline reporting and forecasting • Deliver data-driven insights and business reviews • Partner with Marketing on account-based marketing campaigns • Build and maintain dashboards providing a reliable single view of the business • Report to the Director of Sales Operations

🎯 Requirements

• 7-8+ years of sales operations experience • Experience supporting one or more sales segments as a Sales Operations business partner, including territory design, forecasting, and sales leader partnership • Data-first mindset and comfort challenging sales leadership with data-backed recommendations • Advanced Excel knowledge, including complex formulas and data modeling • Excellent problem solving and analytical skills • Pipeline management and forecasting experience • Experience improving sales processes and opportunity management to lift conversion and sales efficiency • Strong stakeholder management skills and ability to present ideas to executive audiences • Strong communication and presentation skills • Solid understanding of the tech industry, SaaS, and sales disciplines • Solid functional understanding of Salesforce CRM, including creating and maintaining reports and dashboards • Knowledge of Outreach, ZoomInfo, and LinkedIn Navigator • Experience using AI LLM tools, preferably Claude, to automate RevOps tasks, analyze sales data, and build agentic workflows • Bachelor's degree in business, finance, or a relevant field; MBA is a plus

🏖️ Benefits

• Flexible time off • 401k to help you save for the future • Generous medical, dental, and vision coverage for full-time employees and their dependents • A parental leave program that includes options for a paid night nurse, and a gradual return to work • Infertility/ assisted reproductive services benefit • Employee referral bonuses • Snacks and beverages in the Office, along with fun events to celebrate • Diversity and inclusion programs that promote employee resource groups

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