Director, Clinical Excellence

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Outset Medical, Inc.

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2010

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 $300M Post-IPO Debt on 2022-11

Healthcare • Consulting • Logistics

Outset Medical, Inc. is a medical technology company that specializes in providing innovative dialysis solutions. Their flagship product, Tablo, is designed to simplify and enhance the dialysis process, reducing costs and complexity. Tablo offers an all-in-one device for health systems to treat dialysis patients across various settings, including hospitals and home environments. The device supports multiple dialysis modalities and features cloud-based monitoring, enabling efficient data management and improved patient outcomes. Outset Medical aims to make dialysis more accessible and efficient for patients with acute and chronic renal failure, catering to needs in both clinical and home settings.

📋 Description

• Lead the clinical excellence managers for the region. • Collaborate with the capital sales team to expand partial footprints. • Participate in new and expansion sales opportunities. • Sell clinical programs and electronic medical record (EMR) integration to support customer success. • Ensure the clinical excellence team executes routine and quality customer business reviews. • Provide in-person and/or virtual support to customers, partners, and Outset team members. • Engage in business planning, clinical, operational, and financial action planning. • Partner with key stakeholders to advance strategic priorities. • Participate in policy and procedure creation to ensure high-quality patient care. • Develop the skills of clinical excellence managers. • Drive the refresh strategy. • Lead the team through transitioning problem accounts. • Collaborate with marketing, clinical, service, and commercial teams. • Partner with Sales Effectiveness on medical-device training programs. • Meet with Field Service Managers to drive customer success, service excellence, and clear customer communication. • Manage relationships with healthcare providers, professional organizations, and regulatory agencies. • Ensure compliance with relevant regulations and standards. • Provide leadership and guidance to the clinical excellence team, fostering collaboration and continuous improvement. • Develop and implement clinical strategies to expand utilization of the company's medical devices. • Identify and implement best practices for new installations and program expansion. • Support training of the clinical excellence team for successful medical-device implementation and use. • Manage and provide feedback to external vendors. • Coach team members on career development and growth. • Serve as the clinical point of contact for customer escalations and issues. • Track and communicate team priorities, metrics, and successes. • Travel up to 75% of the time.

🎯 Requirements

• Bachelor's degree in nursing or a related field. • Registered Nurse (RN). • Master of Science in Nursing (MSN) or Master of Business Administration (MBA). • 5+ years of nursing leadership experience in a healthcare or medical device setting. • Proficiency in compliance regulations and standards. • Experience developing a business plan and ROI. • Deep understanding of the health system accreditation process. • Strong process and quality improvement background. • Competence translating data and analytics into action plans. • Working knowledge of Word, Excel, and PowerPoint. • Willingness to travel extensively, up to 75%. • Ability to excel in a high-energy, fast-paced environment. • Detail-oriented with analytical and problem-solving skills. • Ability to work collaboratively in a cross-functional environment. • Ability to multitask and work effectively under pressure. • Goal-oriented and committed to driving initiatives to resolution. • Interpersonal skills to persuade decision makers. • Desired: Doctorate of Nursing Practice, medical-device industry experience, dialysis or relevant medical-technology knowledge, advanced nursing certifications, and ACNO/CNO/VP of Patient Care Services/DON experience. • Preferred certifications include CNE, NEA-BC, CPHQ, CNL, CMSRN, and CCRN.

🏖️ Benefits

• Remote work arrangement • Professional development and career growth opportunities • Opportunities to build skill and expertise • Collaborative work environment • Challenge and opportunities to work with great people