Executive Assistant

🕒 February 11

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

👻 Ghost score 66%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Outsourcey

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2024

🤝 B2B

🛍️ eCommerce

B2B • eCommerce • IT outsourcing

Outsourcey is a leading remote staffing agency specializing in connecting businesses with skilled offshore talent. They simplify the outsourcing process for companies ranging from startups to Fortune 500 firms, offering flexible staffing solutions without long-term contracts or setup fees. By leveraging a vast network of qualified professionals, Outsourcey helps clients reduce operational costs while improving efficiency and scalability, ensuring that businesses can effectively meet their project demands across various industries.

📋 Description

• Respond promptly to inbound customer messages via SMS, email, and messaging platforms • Provide professional, templated responses while ensuring messages are personalized and accurate • Monitor communication channels to ensure no customer inquiries are missed • Process and review work orders for accuracy, completeness, and quality control • Enter and update customer and service data within internal systems • Assist with scheduling service appointments and updating scheduling changes • Support territory managers by ensuring accurate job details and scheduling coordination • Identify and flag service or communication discrepancies for correction • Maintain real-time communication updates for service status, appointment confirmations, and customer inquiries • Generate end-of-shift reports summarizing completed tasks, communication activity, and outstanding items • Assist with data entry and documentation of service records • Support operational efficiency by maintaining organized workflows and tracking systems • Assist with quality assurance checks to ensure customer information and service details are correct • Help maintain customer satisfaction by ensuring clear, timely, and professional communication.

🎯 Requirements

• Min 2.5 Years Of Proven Experience in customer service, client communication, administrative support, or coordination roles • Strong written communication skills, particularly in SMS and email environments • High attention to detail and accuracy with data entry and documentation • Strong organizational and time management skills • Ability to multitask and prioritize tasks effectively • Comfortable working overnight or off-hour shifts • Ability to follow structured workflows and communication templates • Comfortable working independently while maintaining accountability.

🏖️ Benefits

• Competitive salary • Opportunity to shape the HR function of a rapidly growing BPO. • Work closely with a team of industry leaders who have successfully scaled BPOs in the past. • Career growth and development opportunities.

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