Follow Up Specialist

🕒 Yesterday

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 11%

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Logo of Ovation Healthcare

Ovation Healthcare

201 - 500 employees

Founded 45 years

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

Ovation Healthcare is a leading provider of shared services for independent hospitals and health systems. With over 45 years of experience, the company enhances hospital and system performance through services like leadership advisory, supply chain management, revenue cycle management, technology services, and clinical care management. Ovation Healthcare is dedicated to supporting the financial and clinical needs of hospitals while preserving their focus on patient care and community wellness. Their educational programs and consulting services aim to strengthen hospital operations, making healthcare delivery more efficient and effective.

📋 Description

• Work on electronic denials, paper denials, and unpaid claims reports • Resolve denied or unpaid claims across insurance carriers • Forward denials to appropriate departments for handling • Correct and resubmit claims in clearinghouse portals and billing systems • Direct rejected or denied claims to other departments when warranted • Identify denial trends and report them to the lead to help prevent future denials • Open cases and work with clearinghouses when claim rejections are received in error • Research denied and unpaid claims using payer websites and online portals • Follow up with insurance carriers on unpaid claims over 60 days old • Contact insurance companies by telephone, portals, and email • Process appeals on denied claims

🎯 Requirements

• 1–2 years' experience in an AR Follow-Up role • Experience in professional CMS 1500 billing • Experience with multiple clearinghouses, billing systems, and EMRs • Knowledge of multiple states' billing requirements • Knowledge of commercial and government payers • Basic medical billing knowledge • Basic health insurance carrier billing and reimbursement policies • Problem solving and dispute resolution skills • Ability to multitask and adapt to changing regulations • Strong verbal and written communication skills • Excellent organizational and time-management abilities • Proficiency in Microsoft Office applications, including Teams, Outlook, and Excel • Ability to prioritize multiple tasks effectively • High attention to detail and problem-solving skills • Suitable workspace with reliable internet access • Ability to sit for long periods while working at a desk or computer

🏖️ Benefits

• 100% Remote • Designated home office or other quiet and secure workspace • Reliable internet access for work • Full-time employment

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