Practice Architect – Capability Development

🔥 0 minutes ago

🏄 California, Connecticut, +4 more states – Remote

🏄 California – Remote 🦌 Connecticut – Remote 🏛️ District of Columbia – Remote 🐊 Florida – Remote 🗽 New York – Remote 🍂 Massachusetts – Remote

💵 $163k - $224.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏛️ Architect

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Palo Alto Networks

WebsiteLinkedInAll Job Openings

10,000+ employees

🔒 Cybersecurity

🏢 Enterprise

💰 $1M Seed Round - Morta Security on 2013-02

Cybersecurity • Enterprise

Palo Alto Networks is a global cybersecurity company that provides AI-driven platforms, products, and services to protect networks, cloud workloads, endpoints, and applications. Its portfolio includes next-generation firewalls, SASE and Prisma Cloud (CNAPP) offerings, the Cortex security operations suite (XDR, XSOAR, XSIAM), and Unit 42 threat intelligence and incident response services. Palo Alto Networks helps enterprises secure AI deployments, automate SOC workflows, and prevent, detect, and respond to sophisticated threats across hybrid and multi-cloud environments.

📋 Description

• Develop and execute capability development strategy and enablement programs for Professional Services, Customer Success, and strategic delivery partners across the Cortex & Cloud portfolio • Build scalable programs improving technical proficiency, delivery consistency, consultant readiness, and adoption of COE methodologies • Drive organizational readiness for new products, AI capabilities, automation initiatives, and service offerings • Establish capability roadmaps aligned with business priorities and customer needs • Deliver hands-on technical enablement sessions, workshops, labs, brown bags, deep dives, office hours, boot camps, mentoring sessions, and knowledge-sharing forums • Develop role-based enablement paths for partner consultants, architects, and delivery leads • Support consultant onboarding and continuous career development • Participate in strategic customer engagements, pilot deployments, and new service introductions • Mentor consultants during customer engagements and identify opportunities to improve effectiveness • Support strategic partners through co-delivery engagements and act as a technical advisor and escalation point during deployments • Define capability benchmarks and readiness criteria across the Cortex & Cloud portfolio • Assess competencies, identify skill gaps, and develop targeted improvement plans • Partner with leadership on certification planning, technical growth, and career development • Measure capability progression through assessments, certifications, delivery quality, and field performance • Develop and maintain workshops, labs, demonstrations, recorded learning sessions, best-practice guides, knowledge articles, quick-reference materials, and learning modules • Continuously evolve capability content based on customer feedback, field observations, emerging technologies, and COE priorities • Collaborate with Professional Services, Customer Success, Product Management, Engineering, Sales, Enablement, and strategic partners • Provide technical guidance, mentoring, coaching, and field insights that influence capability development, service evolution, and product improvements • Work with Practice Architects to align enablement with current standards and capabilities • Provide COE feedback on partner readiness, common challenges, and improvement opportunities

🎯 Requirements

• Extensive experience delivering enterprise security solutions within Professional Services • Deep expertise across Cortex technologies (XSIAM, XSOAR, Cortex XDR) and/or Cortex/Prisma Cloud • Demonstrated experience mentoring, coaching, and developing technical professionals • Experience designing and delivering technical learning programs, workshops, labs, or capability development initiatives • Strong customer-facing consulting experience • Excellent communication, facilitation, presentation, and influencing skills • Proven ability to work effectively across cross-functional organizations without direct authority • Experience collaborating with Professional Services, Customer Success, Product Management, Engineering, Sales, and partner organizations • Must not require immigration sponsorship; the employer will not sponsor work visas

🏖️ Benefits

• Restricted stock units may be included • Bonus may be included • Employee benefits are available (specific benefits not listed) • Remote work arrangement