GTM System Administrator

🔥 18 hours ago

🇺🇸 United States – Remote

💵 $97.8k - $143.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⌨️ Systems Administrator

🦅 H1B Visa Sponsor

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Logo of Panorama Education

Panorama Education

201 - 500 employees

Founded 2012

📚 Education

☁️ SaaS

🤖 Artificial Intelligence

💰 $60M Series C - Panorama Education on 2021-09

Education • SaaS • Artificial Intelligence

Panorama Education is an education technology company that provides an AI-powered SaaS platform for K–12 school districts to collect surveys, manage Multi-Tiered System of Supports (MTSS), track behavior and attendance, and personalize instruction and interventions. Its offerings—like Panorama Solara, Student Success (MTSS), and Surveys & Engagement—combine data analytics, secure district-managed AI, and professional development to help educators identify needs, plan targeted actions, and measure student outcomes while maintaining privacy and compliance.

📋 Description

• Own day-to-day administration of Salesforce as our system of record — including user management, data hygiene, declarative builds (flows, validation rules, page layouts, permissions), and reporting infrastructure. • Administer the broader GTM stack, including Gong, Gong Engage, Qualified, Salesforce CPQ, data enrichment platforms, Slack-based workflows, and other tools we adopt as we grow. • Partner with stakeholders to translate business problems into well-scoped technical requirements. Ask meaningful questions, surface trade-offs, and recommend solutions rather than simply executing tickets. • Design, build, and maintain integrations across the GTM stack — using native connectors, APIs, and middleware platforms — to ensure data flows reliably between systems. • Identify opportunities to apply AI and automation to revenue workflows. Evaluate, implement, and measure AI-powered features within our existing tools, and help shape how we adopt new ones. • Triage and resolve user requests with clear communication on scope, timeline, and trade-offs. Maintain documentation, playbooks, and admin training that keep the team self-sufficient. • Lead tool evaluations and implementations: scope requirements, run trials, document recommendations, and partner with vendors to bring new systems live. • Take on ad hoc projects and analyses as team priorities shift, contributing wherever the RevOps team needs an extra set of hands.

🎯 Requirements

• Experience: 3–5 years of hands-on Salesforce administration experience in a sales or revenue operations environment within a B2B SaaS environment. Salesforce Administrator certification preferred. • Multi-tool fluency: Demonstrated experience administering and integrating multiple GTM platforms — Gong, sales engagement tools (Gong Engage, Outreach, SalesLoft), Salesforce CPQ, data enrichment tools, Qualified, or comparable systems. • Analytical mindset: You naturally approach work as a business analyst would. You ask thoughtful questions to understand the underlying problem, define clear success criteria, and drive meaningful solutions rather than handing back what was literally requested. • Integrations: Comfort working with APIs, webhooks, and middleware platforms (Workato, Zapier, Tray, MuleSoft, or similar). You can read API documentation, debug a failing integration, and ship automations end-to-end. • AI fluency: You actively use AI tools in your daily work and have shipped or administered AI features within a GTM stack — for example, Agentforce, Gong's AI capabilities, AI-powered enrichment, or custom assistants and agents. • Self-management: You manage your own workload, hold yourself accountable to deadlines, and surface risks early. You communicate clearly in writing and verbally with both technical and non-technical audiences. • Curiosity and adaptability: You learn new tools quickly and aren't precious about which platform you use. You're energized by figuring things out and bringing rigor to ambiguous problems.

🏖️ Benefits

• 401K with an employer match • Health, dental, vision, life insurance, and short-term and long-term disability coverage. • Flexible spending account for health care and dependent care • Wellness Reimbursement • Work from Home Reimbursement • Flexible vacation policy • Parental leave program • Company Issued Laptop

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