Senior Product Manager, Provider Experience

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $170k - $220k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Parachute Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2015

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Parachute Health is a healthcare technology company that provides a SaaS platform for digitizing and streamlining Durable Medical Equipment (DME) ordering and ePrescribing. Its platform connects clinicians, DME/HME suppliers, and payors to accelerate order entry, automate intake (including AI-based fax digitization), integrate with EHRs and ERPs, and improve order accuracy and compliance. Parachute emphasizes security and regulatory compliance (HIPAA, SOC 1/2, HITRUST) while serving B2B healthcare customers across the care continuum.

📋 Description

• Enable providers to elevate the patient experience while giving them more time to focus on care • Work with the product team, stakeholders, customers, current partners, and potential partners on research, feedback collection, business development, product planning, and roadmap development • Define product release slices for clinician experience and optimize time to value • Measure and analyze product success/failure metrics and align them with business goals • Align the product team on strategy and prioritize work to maximize user outcomes, customer satisfaction, and business growth • Create roadmaps, product briefs, and other artifacts to unify the organization • Support the team through product build and launch • Manage milestones and deliverables • Define and measure success metrics and customer feedback loops • Partner with Engineering, Design, Customer Success, Implementation, Marketing, and Operations • Drive adoption and engagement across health systems and clinician practices • Identify onboarding and ordering friction using usage data and help make Parachute the default way clinicians order HME • Coordinate across the organization, customers, and partners to articulate and execute product decisions

🎯 Requirements

• 7+ years of product management experience • Located within the United States • Willingness to travel to customer sites and/or conferences (1–2 trips per quarter) • Excellent communication and collaboration skills • Analytical, results-oriented approach and ability to use data to clarify decisions • Ability to prioritize in a complex healthcare landscape and maintain a user-focused approach • Experience driving software products forward and making decisions under uncertainty • Bachelor’s Degree in a technical, scientific, or quantitative field, or equivalent experience (nice to have) • Healthcare background and knowledge of healthcare complexity (nice to have) • Experience with EHR integrations or healthcare data standards, including HL7 and FHIR (nice to have) • Experience in a fast-paced startup environment (nice to have) • Legally authorized to work in the United States at the time of application and for the duration of employment • This role is not eligible for employer visa sponsorship

🏖️ Benefits

• Medical, Dental, and Vision Coverage: Comprehensive plans with options for low-to-no-cost premiums. • Employer HSA Contribution: Company-funded contributions to your Health Savings Account. • 401(k) Retirement Plan • Equity Incentive Plan • Annual Company-Wide Bonus: Opportunity for up to 15% bonus based on company performance. • Remote-First Culture: We are remote-first with a dedicated NYC office and reimbursement options for co-working spaces. • Flexible Vacation Policy • Summer Fridays: 5 additional Fridays off during the summer (separate from PTO). • Home Office and Wellness Stipend • Monthly Internet Stipend • Annual Learning and Development Stipend