Federal Inside Sales Representative, Department of Homeland Security

🕒 April 24

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Paragon Micro

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2006

🔧 Hardware

🤝 B2B

Hardware • B2B

Paragon Micro is a technology distributor and channel partner that provides hardware, software, and integrated solutions to resellers, system integrators, and enterprise customers. It offers distribution, logistics, and partner-support services to help technology vendors reach channel and commercial markets, typically operating through online ordering and partner programs.

📋 Description

• As an Inside Sales Representative supporting Civilian DHS accounts, you will play a key role in customer acquisition, pipeline development, and deal execution. • Responsibilities include: Prospect & Pipeline Development Source new opportunities through inbound lead follow-up, outbound outreach (calls, emails, prospecting campaigns), and federal marketing initiatives. • Research DHS accounts, identify key decision-makers, and generate interest by aligning solutions with mission priorities. • Build and maintain a robust sales pipeline, managing leads and tracking activities in CRM (NetSuite or similar). • Understand Civilian customer requirements, procurement processes, and acquisition cycles to position Paragon Micro’s hardware, software, and services solutions effectively. • Conduct tailored online demos and presentations to Civilian prospects. • Partner with Civilian Account Executives to build pipeline strategies, progress opportunities, and close deals. • Negotiate rates, validate availability, and proactively manage order registrations and timelines with distribution partners. • Achieve monthly and quarterly revenue objectives by driving consistent deal closure. • Build and nurture trusted relationships with Civilian customers, vendor partners, and internal stakeholders. • Act as a liaison between Account Executives, customers, and channel partners to ensure smooth communication and solution delivery. • Track and maintain order details during and post-sale to ensure customer satisfaction and compliance. • Represent Paragon Micro at Civilian-related industry events and trade shows as needed.

🎯 Requirements

• 5+ years of proven inside sales experience with a strong track record supporting Civilian customers, direct DHS support is a plus. • Knowledge of federal procurement cycles, contracting vehicles, and acquisition processes. • Strong phone presence with the ability to cultivate quality customer engagements while managing high-volume outreach. • Experience working with NetSuite or similar CRM and federal sales tools. • Excellent communication skills with the ability to tailor messaging to military and civilian stakeholders. • Strong listening, presentation, and negotiation skills. • Ability to multi-task, prioritize, and manage time effectively in a fast-paced federal sales environment. • Proactive, resourceful, and adaptable—comfortable navigating ambiguity and aligning with Civilian mission priorities.

🏖️ Benefits

• Mission Impact: Support our Civilian customers by delivering technology that advances critical operations. • Growth Opportunity: Contribute to a rapidly expanding Federal team with opportunities to advance your career. • Collaborative Culture: Join a team that values creativity, initiative, and accountability. • Entrepreneurial Spirit: At Paragon Micro, if it makes business sense—we’ll do it.