Strategic Account Manager – 3PL

🕒 March 20

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 55%

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Logo of Passport

Passport

201 - 500 employees

Founded 2017

📦 Logistics

🛍️ eCommerce

📋 Compliance

Logistics • eCommerce • Compliance

Passport is a global cross-border commerce enablement company that helps direct-to-consumer and ecommerce brands scale internationally. It provides end-to-end internationalization services including cross-border and DDP shipping to 180+ countries, in-country enablement (importer of record, local fulfillment), marketplace management, seller-of-record tax compliance, duty drawback recovery, and integrations with 3PLs and ecommerce platforms. Passport combines shipping, compliance, and localized storefront/fulfillment solutions to simplify and accelerate global expansion for B2B customers.

📋 Description

• Own expansion revenue within the 3PL portfolio by identifying, developing, and closing opportunities across warehouse clients • Build and execute account plans mapping stakeholders, uncovering whitespace, and driving multi-threaded engagement • Identify and create opportunities for new brand adoption, cross-sell, and referrals within each warehouse • Partner closely with Sales to convert expansion opportunities into closed revenue • Develop relationships with decision-makers and influencers across operations, leadership, and commercial teams within 3PLs • Position Passport as a strategic growth lever for warehouses and their brands • Stay informed on Passport’s product and the broader eCommerce/logistics landscape • Remove blockers while maintaining focus on long-term account growth • Expand accounts beyond the initial land and increase adoption across multiple brands • Build deep, multi-level relationships that unlock new revenue opportunities • Operate with a clear growth strategy per account

🎯 Requirements

• East Coast based and working hours required • 2–5 years of experience in account management, business development, sales, or consulting with a clear track record of driving growth • Strong bias toward action and revenue ownership • Proven ability to navigate and influence complex organizations and stakeholders • Excellent communication skills, with the ability to sell ideas and influence decision-makers • Comfort operating in ambiguity • Commercial mindset connecting customer needs to business outcomes and expansion opportunities • Resourcefulness and ability to move quickly • Experience in warehouses, eCommerce, or logistics is a plus, but not required • Bachelor’s degree or equivalent experience • Willingness and ability to travel regularly (15-25%) • Must provide salary requirements in USD • Must answer whether visa sponsorship will be required

🏖️ Benefits

• Competitive cash and equity packages • Healthcare, dental, and vision • 401K • 100% remote work environment • Company issued laptop • Themed happy hours • Quarterly team virtual gatherings • Annual all-company offsites in cities around North America • Learning & Development Fund for upskilling or products to improve your day-to-day work life • One time remote work set-up stipend

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