AVP, Program Governance – BSA/AML & Sanctions Operations

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $104k - $174k / year

⏰ Full Time

🔴 Lead

🚨 AML and Financial Crime

👻 Ghost score 2%

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Pathward

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🛡️ Insurance

💼 Consulting

📦 Logistics

Insurance • Consulting • Logistics

Pathward is a federally registered financial institution that provides robust banking infrastructure, proven technology resource partners, and dynamic collaboration to assist third-party partners in delivering banking programs that meet customer demands. The company focuses on providing a variety of financial solutions including issuing, acquiring, digital payments, credit solutions, and professional tax solutions, among others. Additionally, Pathward supports commercial finance through working capital, equipment finance, structured finance, and insurance premium finance. Committed to financial inclusion, Pathward powers financial access and innovation through strategic partnerships, including efforts to support renewable energy loan growth.

📋 Description

• Provide centralized governance, vendor and outsourced-review oversight, and operational reporting for Pathward’s BSA/AML & Sanctions Operations • Serve as the primary relationship owner for domestic and international vendors and outsourced/managed-service review providers • Own engagement governance, including statements of work, service level agreements, KPIs, milestone acceptance, change control and escalation • Oversee onboarding, least-privilege system access and offboarding for outsourced resources • Ensure data-handling, residency and confidentiality controls are met • Oversee outsourced review quality and throughput and maintain examiner-ready evidence of third-party oversight • Own consolidated operational reporting, including KRIs, KPIs, production, throughput and backlog/inventory metrics • Maintain and publish recurring KPI/KRI and backlog reporting packages for leadership, committees and regulators • Own the vertical’s deliverables calendar, including regulatory responses, MRA workstream reporting, board and committee materials, offsite packs and resource models • Manage intake, prioritization, quality control and on-time delivery of committed deliverables • Act as business manager/chief of staff to the SVP, coordinating leadership meetings and tracking decisions and actions • Translate production, backlog and productivity data into narratives and visualizations for leadership, committees and regulators • Establish and maintain a standard monthly executive reporting pack • Define KPI/KRI thresholds, tolerances and early-warning triggers across operational verticals • Monitor performance, identify actual and emerging breaches, assess risk and regulatory/control impact, and assign severity • Maintain escalation protocols and track breaches through resolution • Report breach trends, themes and remediation status to the SVP and BSA Officer

🎯 Requirements

• Bachelor’s degree in Finance, Business, Risk Management, or related field; equivalent experience considered • Professional certification such as CAMS, PMP or equivalent preferred • 8+ years in BSA/AML, compliance operations, risk governance or program management within banking or fintech, including people leadership • Demonstrated experience managing vendor or outsourced-provider relationships and service levels • Proven ability to build KPI/KRI and backlog reporting and translate operational data into executive- and regulator-facing deliverables • Working knowledge of transaction monitoring, cases/SARs and OFAC screening operations and the regulatory environment (OCC) • Strong governance mindset with the ability to build controls, documentation and escalation into everyday operations • Analytical rigor — turns complex data into clear thresholds, insights and decisions • Excellent written and verbal communication • Advanced skills in Excel, PowerPoint and reporting/BI tools • Program leadership — drives outcomes across teams and third parties without direct authority over every contributor • Sound judgment under regulatory scrutiny; comfortable engaging senior stakeholders and examiners

🏖️ Benefits

• Annual performance-based incentive opportunity • Health insurance • 401(k) retirement benefits • Life insurance • Disability benefits • Paid time off • Comprehensive benefits package for eligible employees