Director, Quality Control – BSA/AML & Sanctions Operations

Job not on LinkedIn

🔥 0 minutes ago

🌵 Arizona, Kentucky, +4 more states – Remote

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💵 $86k - $145k / year

⏰ Full Time

🔴 Lead

🚨 AML and Financial Crime

👻 Ghost score 2%

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Logo of Pathward

Pathward

1001 - 5000 employees

🛡️ Insurance

💼 Consulting

📦 Logistics

Insurance • Consulting • Logistics

Pathward is a federally registered financial institution that provides robust banking infrastructure, proven technology resource partners, and dynamic collaboration to assist third-party partners in delivering banking programs that meet customer demands. The company focuses on providing a variety of financial solutions including issuing, acquiring, digital payments, credit solutions, and professional tax solutions, among others. Additionally, Pathward supports commercial finance through working capital, equipment finance, structured finance, and insurance premium finance. Committed to financial inclusion, Pathward powers financial access and innovation through strategic partnerships, including efforts to support renewable energy loan growth.

📋 Description

• Own Pathward’s first independent Quality Control function across BSA/AML and Sanctions Operations • Set the QC strategy, framework, standards, operating model, budget, and resource plan • Design and govern risk-based, stratified sampling methodology and approve recalibration of sample plans • Define and maintain the error taxonomy with escalation, root-cause, and re-work rules • Lead and develop the QC team, including a Manager/Lead and QC Analysts • Run monthly calibration between QC, Leads, and Managers and close disputed dispositions • Report QC results and thematic trends to BSA/AML governance and risk committees • Track remediation to completion and provide effective-challenge follow-up • Operate the Financial Crimes Compliance Independent Testing and Quality Assurance Program Document and maintain QC documentation in Doc Control • Coordinate read-only system access for Actimize, FCRM, and Bridger and maintain the QC results repository • Interface with Independent Testing/QA, Second Line, and Internal Audit • Support regulatory examinations and audits with QC artifacts and findings • Plan QC staffing, tooling, technology, and automation business cases • Preserve QC independence and ensure the function holds no production disposition rights

🎯 Requirements

• Bachelor’s degree required; advanced degree preferred • CAMS required; CFE, CFCS, or CRCM strongly preferred • 10+ years of BSA/AML experience, including quality assurance/quality control or independent testing • 5+ years of people leadership, including leading leaders and building or scaling a function • Experience designing sampling methodologies and error taxonomies in a regulated environment • Depth across alert, case, complex-investigation, and sanctions-screening workflows, including SAR quality and the five-element documentation baseline • Experience presenting results and effective challenge to senior governance forums, and supporting regulatory examinations and audits • Strategic QC/QA design discipline, including statistically valid sampling, calibration, and root-cause analysis • Independence and objectivity; ability to challenge the production line constructively and defend methodology to examiners • Deep knowledge of the five-element documentation baseline and examiner expectations • Executive-level reporting of findings and thematic trends to governance forums • People leadership: talent development, performance management, and building an independent, high-integrity culture • Collaborative with second and third lines while preserving first-line QC scope • Working knowledge of Pathward’s product suite, including Card Issuing/Prepaid, Acquiring, Tax Products, Digital Payments/Faster Payments, Sanctions, and the Bank-vs-Program-Manager framework

🏖️ Benefits

• Annual performance-based incentive opportunity • Health insurance • 401(k) retirement benefits • Life insurance • Disability benefits • Paid time off • Comprehensive benefits package for eligible employees

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