Manager, BSA/AML Operations – Cases

🔥 2 minutes ago

🌵 Arizona, Kentucky, +4 more states – Remote

🌵 Arizona – Remote 🐎 Kentucky – Remote 🚗 Michigan – Remote 🔔 Pennsylvania – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote

💵 $72k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🚨 AML and Financial Crime

👻 Ghost score 6%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Pathward

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🛡️ Insurance

💼 Consulting

📦 Logistics

Insurance • Consulting • Logistics

Pathward is a federally registered financial institution that provides robust banking infrastructure, proven technology resource partners, and dynamic collaboration to assist third-party partners in delivering banking programs that meet customer demands. The company focuses on providing a variety of financial solutions including issuing, acquiring, digital payments, credit solutions, and professional tax solutions, among others. Additionally, Pathward supports commercial finance through working capital, equipment finance, structured finance, and insurance premium finance. Committed to financial inclusion, Pathward powers financial access and innovation through strategic partnerships, including efforts to support renewable energy loan growth.

📋 Description

• Provide day-to-day leadership, execution, and oversight of Pathward’s Suspicious Activity Monitoring case investigation function • Supervise analysts conducting SAM case investigations, enhanced due diligence, and escalations • Manage investigations generated through transaction monitoring systems and manual referrals • Oversee case volumes, aging, investigation quality, regulatory responsiveness, SLAs, and quality standards • Partner with Alerts, SAR Filing, Compliance, Technology, Data Analytics, Program Management, and Assurance teams • Support BSA/AML policies, procedures, desktop procedures, and case-function controls • Support customer due diligence, sanctions screening, suspicious activity identification, and BSA/AML risk assessments • Ensure cases are investigated, documented, and dispositioned according to policies and regulatory requirements • Oversee SAM investigations, dispositions, SAR referrals, CTR accuracy, EDD escalations, and responses to information and regulatory requests • Monitor queues, workload distribution, backlogs, and SLA adherence • Lead, coach, develop, and performance-manage analysts • Perform and oversee quality reviews of investigations and SAR referrals • Compile and report KRIs and KPIs for management and Board reporting • Translate operational data into risk-focused narratives aligned with OCC expectations • Support root cause analysis, control-gap identification, and risk-based remediation • Partner on SAM rule and scenario tuning, alert and case quality, and governed testing and documentation • Maintain SAM procedures, checklists, sample narratives, and reference guides • Support training, quality assurance, and analyst mentorship

🎯 Requirements

• Bachelor’s degree required • Professional certifications (e.g., CAMS) preferred • Solid experience in BSA/AML operations, financial crimes investigations, and SAM programs within a regulated financial institution • Demonstrated experience leading or supervising analysts • Working knowledge of Actimize, FCRM, and enterprise transaction monitoring systems • Strong analytical, communication, and organizational skills • Ability to manage queues, SLAs, and staff capacity • Working knowledge of funds flows, typologies, and party designations across card issuing/prepaid, tax products, acquiring, digital and faster payments, consumer lending, commercial finance, and commercial deposits • Understanding of the Bank-vs-Program-Manager framework and related SAR, CTR, and 314(a) obligations

🏖️ Benefits

• Annual performance-based incentive opportunity • Health insurance • 401(k) retirement benefits • Life insurance • Disability benefits • Paid time off • Comprehensive benefits package for eligible employees