Growth Specialist

🕒 May 21

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PatientNow

WebsiteLinkedInAll Job Openings

201 - 500 employees

⚕️ Healthcare Insurance

☁️ SaaS

🧘 Wellness

Healthcare Insurance • SaaS • Wellness

PatientNow is a comprehensive software solution designed specifically for the aesthetics and wellness industry, including med spas, plastic surgery, dermatology, and weight loss practices. It offers an all-in-one platform that integrates electronic medical records (EMR), practice management, patient engagement tools, payments, and digital marketing services to streamline operations and enhance patient care. By utilizing AI and automated marketing strategies, PatientNow helps practices attract and retain patients while boosting efficiency and revenue. The platform also features tools for before and after photography, flexible financing options, and seamless integration with medical practice systems, making it a vital tool for modernizing and managing aesthetic practices effectively.

📋 Description

• Partner with Account Executives and Client Success teams to support deal strategy and customer outcomes across a defined territory or segment • Lead discovery conversations to understand customer workflows, operational challenges, business goals, and technical requirements • Design and deliver tailored product demonstrations, technical presentations, and proof-of-concept engagements aligned to customer needs • Translate customer requirements into scalable, value-driven solutions that support business growth and operational efficiency • Support deal progression and closure by addressing technical, operational, integration, and implementation considerations • Influence revenue outcomes by improving win rates, deal velocity, product adoption, and overall customer confidence throughout the sales process • Serve as a trusted advisor to prospects and customers by providing strategic guidance and product expertise • Support customer-facing initiatives including webinars, trade shows, events, and educational sessions • Partner with external consultants and strategic partners to support solution positioning, enablement, and customer success initiatives • Collaborate cross-functionally with Sales, Product, Implementation, and Client Success teams to ensure alignment across the customer lifecycle • Contribute to the development and continuous improvement of demo environments, technical collateral, competitive positioning, and enablement resources • Capture customer insights and market feedback to help inform product strategy and go-to-market initiatives

🎯 Requirements

• 3–5+ years of experience in solutions engineering, sales engineering, technical consulting, or a similar pre-sales role within a SaaS or B2B technology environment • Proven experience supporting revenue outcomes in complex or consultative sales cycles • Strong understanding of APIs, integrations, data workflows, and cloud-based application architecture • Demonstrated ability to lead customer discovery sessions and deliver compelling product demonstrations • Strong presentation and communication skills with the ability to influence both technical and business stakeholders • Experience collaborating cross-functionally with Sales, Customer Success, Product, and Implementation teams • Ability to manage multiple priorities and operate effectively in a fast-paced, growth-oriented environment • Strong problem-solving skills with a customer-first and outcomes-driven mindset • Experience supporting webinars, events, trade shows, or other customer-facing engagements preferred • Familiarity with CRM and sales enablement tools such as Salesforce preferred • Experience leveraging AI productivity tools such as Claude or ChatGPT preferred • Experience in healthcare technology, aesthetics, wellness, or elective medical industries preferred.

🏖️ Benefits

• N/A