
201 - 500 employees
🏥 Healthcare
⚕️ Healthcare Insurance
☁️ SaaS
Healthcare • Healthcare Insurance • SaaS
PAX Health is a leader in on-demand, personalized mental health care. The company provides psychotherapy, psychiatry, neuropsychology, and behavioral health services for individuals (ages 5+), injured workers, employers, provider partners, and health systems. Services are offered in-person and via telehealth and include therapy, testing, medication management, IME program, and workers' compensation-focused care. PAX partners with major payers including Medicaid and Medicare and operates several subsidiary companies (Behavioral Medicine Associates; Harris Psychiatric Services; Neuropsychology & Counseling Associates; Reservoir Health; Richardson Psychiatric Associates; Workers Compensation Psychological Network). They emphasize speed-to-care (same-week appointments), coordinated care, provider matching, and measurable outcomes for patients and employer groups.
🔥 16 hours ago
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201 - 500 employees
🏥 Healthcare
⚕️ Healthcare Insurance
☁️ SaaS
Healthcare • Healthcare Insurance • SaaS
PAX Health is a leader in on-demand, personalized mental health care. The company provides psychotherapy, psychiatry, neuropsychology, and behavioral health services for individuals (ages 5+), injured workers, employers, provider partners, and health systems. Services are offered in-person and via telehealth and include therapy, testing, medication management, IME program, and workers' compensation-focused care. PAX partners with major payers including Medicaid and Medicare and operates several subsidiary companies (Behavioral Medicine Associates; Harris Psychiatric Services; Neuropsychology & Counseling Associates; Reservoir Health; Richardson Psychiatric Associates; Workers Compensation Psychological Network). They emphasize speed-to-care (same-week appointments), coordinated care, provider matching, and measurable outcomes for patients and employer groups.
• Respond to patient medication questions and concerns within scope of practice and clinical protocols • Gather and document information about side effects, medication adherence, and treatment concerns; escalate issues to prescribers • Coordinate medication prior authorizations and communicate outcomes • Work with pharmacies and insurance companies to resolve coverage and medication access barriers • Coordinate refill requests for prescriber review and approval • Track laboratory testing, vital signs, and other prescriber-ordered monitoring • Reinforce prescriber instructions and educate patients about medications, appointments, and monitoring • Conduct clinically indicated nursing follow-up and nursing visits as ordered and permitted • Escalate urgent symptoms, safety concerns, or changes in patient condition • Maintain accurate, timely electronic health record documentation • Communicate outstanding concerns and follow-up needs to prescribers and team members • Help develop workflows for medication questions, prior authorizations, monitoring, and nursing follow-up • Support documentation for eligible nursing visits with clinical and billing teams, including CPT 99211 when applicable • Abide by PAX Health’s code of ethics, policies, and organizational values • Perform other duties as assigned within the scope of the role
• Graduation from an accredited practical nursing program • Active, unrestricted LPN or valid practice privilege • Experience providing nursing care in a psychiatric or behavioral health setting • Knowledge of commonly prescribed psychiatric medications, associated side effects, and monitoring needs • Strong patient communication, organization, and follow-through skills • Ability to manage competing priorities and communicate clinical concerns promptly • Proficiency with electronic health records and accurate clinical documentation • Ability to perform assigned duties within the applicable nursing scope of practice and required supervision • Experience in outpatient psychiatry preferred • Experience coordinating medication prior authorizations and resolving pharmacy or insurance barriers preferred • Experience providing telephone-based patient support and medication education preferred • Knowledge of HIPAA regulations, confidentiality standards, and healthcare compliance requirements preferred • Bilingual skills are a plus
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