Operations Project Manager

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🌵 Arizona – Remote

🌵 Arizona – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

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Payabli

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2020

💳 Fintech

☁️ SaaS

🤝 B2B

💰 $36M Series B - Payabli on 2025-06

Fintech • SaaS • B2B

Payabli is a next-generation payments infrastructure company that enables software platforms to embed, manage, and monetize payments. It offers a full suite of capabilities — Pay In (payment acceptance and merchant onboarding), Pay Out (payables and payouts to vendors/partners), and Pay Ops (operations, risk, billing, and reporting) — delivered via APIs, embeddable components, and white-glove advisory services. Payabli targets SaaS companies, financial institutions, tech-enabled services, and enterprise merchants, and is a registered payment facilitator/ISO offering compliant, scalable payments solutions and developer-friendly integration tools.

📋 Description

• Develop deep relationships with a portfolio of large and enterprise-level integration partners during and after implementation, gaining a thorough understanding of their business and industry. • Regularly attend, and when applicable lead, meetings with partners, merchants and internal stakeholders. • Lead onboarding and configuration of sub-merchants and strategic merchant partners. • Work with the Integrations team to coordinate and develop unique processes, onboarding efforts and configurations for large-scale partnerships. • Support the Underwriting team with the collection of merchant applications, supporting documentation and applicant follow-up to improve onboarding velocity. • Deploy AI agents and automations to scale and improve the precision of your work and our customers' payments business. • Work with integration partners to develop and manage onboarding templates, ensure proper partner and merchant pricing inputs, and execute bulk onboarding strategies. • Closely collaborate with the Operations team and Partner Success Managers to orchestrate the execution of all daily, weekly and monthly tasks. • Supplement the daily tasks of others on the Operations and Client Success teams where necessary. • Report weekly on key performance indicators related to the success of tasks and assigned accounts. • Partner with the Product team to develop further automations that increase the accuracy and efficiency of enterprise-level tasks, including product enhancement and UI/UX improvement suggestions. • Roll up your sleeves to get things done in a fast-moving, ever-changing startup environment and do whatever it takes to make this the journey of a lifetime!

🎯 Requirements

• Have 3–5 years of prior experience in implementation, customer onboarding or project management at high-growth startups, Payments and Fintech experience is a big plus! • Have a strong bias for action, where tasks are completed daily and not deferred to tomorrow. • Are intellectually curious and constantly self-learning and improving. • Have a strong technical aptitude and working knowledge of software and APIs, and can troubleshoot issues and speak to platform dynamics. • Are very detail-oriented and structured, yet work with a strong sense of urgency in the setup and activation of customers, with strong project management skills. • Have proficiency in Claude, Zapier, n8n, Postman and other AI tools to develop and deploy agents and automations. • Are a resourceful self-starter who can self-manage time and constantly changing priorities, and take ownership of processes in your domain. • Possess a strong work ethic and are willing to put in the extra time and effort to make an impact in building a category-leading business. • Have strong communication and interpersonal skills with the ability to be confident, influential and empathetic with partners, customers and colleagues. • Thrive in a fast-paced environment where you will juggle many complex projects simultaneously. • Have an innate sense of humility and intellectual honesty, with an open mind for feedback.

🏖️ Benefits

• Competitive salary • Stock options with the potential to unlock more equity as we grow • Flexible PTO and paid parental leave • Medical, dental, & vision insurance • 401K, HSA, pre-tax savings programs