Automotive Sales Trainer – Training and Implementation

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PBS Systems

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1988

🚘 Automotive

☁️ SaaS

🤝 B2B

Automotive • SaaS • B2B

PBS Systems is a provider of dealership management software (DMS) focused on automotive retail. Its flagship product, PBS Systems v10 APEX, is an all-in-one, modern platform that supports accounting, sales, fixed ops (service and parts), CRM, and a digital service suite for customer-facing workflows. The company emphasizes integrations (including OEM warranty portal connectivity), partner ecosystems, training and support, and positions itself as a cloud/modern software solution for dealerships with over 35 years of industry experience.

📋 Description

• Deliver expert training and support in English and French to new and existing customers on our Dealer Management Software. • Conduct virtual training sessions to guide customers through the software implementation process, ensuring a smooth transition. • Provide onsite training for new software installations in person. • Develop a thorough understanding of PBS software and related training processes. • Gain proficiency in data entry and other key operational tasks. • Independently manage and deliver all assigned training sessions within the primary silo. • Become an install resource without assistance. • Prioritize tasks independently and demonstrate accountability without requiring direction. • Ensure that assigned DTO Cornerstone tickets are handled in a timely manner. • Provide excellent customer service by effectively navigating and demonstrating the PBS DMS system. • Maintain positive, solutions-focused relationships to ensure customer needs are met or exceeded. • Stay up-to-date and understand process documentation as departmental processes evolve. • Share knowledge across silos and contribute to team learning and development. • Take the initiative to expand product knowledge and participate in cross-training opportunities if possible. • Support a collaborative and positive team environment.

🎯 Requirements

• Bilingual; Fluent in French and English (speaking, reading, writing) • 1-2 years’ experience in a car dealership environment, with a focus in Sales • Strong computer skills are required, including proficiency in Microsoft Office Suite (Outlook, Word, Excel). • The ability to quickly learn and adapt to new software tools is essential! • Ability to travel within Canada and the USA up to 2 weeks per month; valid passport, U.S. visa (if applicable), and full driver’s license are required • Excellent communication skills, including presentation and public speaking • PBS software experience is a strong asset • Experience facilitating in-person and virtual training sessions is a strong asset • Strong problem solving and troubleshooting skills • Effective time management and organizational skills • Ability to multitask and prioritize • Outstanding documentation abilities • High School Diploma

🏖️ Benefits

• Professional Development – Continuous training, industry certifications, and clear pathways for career advancement. • Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean • Comprehensive health benefits - Medical and dental coverage to support your well-being. • Paid Time Off – Generous PTO to help you recharge and maintain work-life balance. • Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter. • Employee recognition - Regular appreciation programs and performance-based incentives • Competitive compensation package • Competitive annual base salary • Up to $4,800 per year in product certification bonuses • Outstanding travel incentive bonuses • Additional performance incentives • Attractive referral bonuses • Staff discounts – Exclusive savings with partners such as GM, Dell, and more